Dilmah premium ceylon tea bags (2.0g/100bags) - Beverages

Very good

Kapruka is one of the most reliable online shops in Sri Lanka. . I am one of their customers since 2010 and I have seen a huge improvement in their standards and would recommend to anyone whos looking to send gifts to their loved ones from around the world.

Kapruka is a useful website that helps with the delivery of a wide range of items. Very prompt responses from its staff which is appreciated. The one drawback however is the non availability of certain food items which hopefully can be looked into.

Certain food items were restricted to order. I wish I could order more

Very good. Other than after order sent some products are not available.

Most of the items I was looking for are in the kapruka online store so that is very nice to see.However I did find the website to be a bit of unfriendly when choosing multiple quantities of the same item e.g. 2 or 3 of the same item.In that case Id often end up doubling up the item in my cart. Sometimes it then goes unexpectedly higher or lower in the list. But overall my experience was great.

Customer service was good with Facebook chatPlease include whatsapp chat if possible

This is so amazing. Even in this difficult situation you are providing a great service.

I could not place my order with over 7 attempts there were around 80 items when I came to the payment page said Bad request and your browser sent a query this server could not understand and I could not proceed.I informed Kapruka Colombo but They could not rectify the problem. I tried resolving my self and started placing the order with reduce item numbers and finally was able to order around 36 items. So I am not sure whether there is an item restriction or a Dollar value restriction or certain items cannot be ordered. I do understand and I am aware there is a cap on certain items such as Sugar etc. I would like a feedback on this issue please. I value your service and I have been a long standing customer. Thank you.

I have been a customer for a very long time and I really appreciate your business and the goods that are available for delivery to homes.I was stressing out when my father got sick as I needed to buy several items like a wheel chair a walker a commode and several other items that he needed and I was amazed that I could purchase it all in one place and have it delivered with no issues. For this I am eternally grateful.

Its been really good so far. I think it need to be updated more often because sometimes the items arent available. But delivery has been good so far.

The best online delivery service in Sei Lanka I value your service and trustworthiness very much!

I was very happy to know the fruits that I ordered were fresh of good quality .

I was able to find everything I need

Best and most reliable service

Satisfied with the services provided so far and has a good variety of goods. The un available goods were notified and hope the refund also will be done as promised. The delivery was done on the day as promised even during this pandemic situation. The vegetables sent also was in a very good condition. Weldon and keep up your promises which will bring a loyal customers. Even we can order now from other suppliers such as Keels still we come to you on reliability.

Excellent happy to deliver on date .

It was very easy to find the items

Very user friendly system

Excellent staff. Any queries are dealt with promptly.