Kapruka reviews by recent customers - Reviews are updated daily.
Showing most recent 100 reviews
Customer Review / Survery: Customer service team are very user friendly and easy to get the service from the team. And also timely service
Customer Review / Survery: I like your service to sent items to SL. I wonder if you can supply the service to get things from SL to other countries.( Get Sri Lanka items to USA)
Customer Review / Survery: I really appreciate your customer service.I had a really good shopping experience with Kapruka.com. ????Really satisfied with your service!
Customer Review / Survery: I’ve been placing orders with you guys for more than four years now. Fantastic service and the products are always fresh. Very happy about the service
Customer Review / Survery: Best service ever. Your instant reply by emailing and providing proper connection with us is superb. User friendly online platform. Good customer service. Even on this pandemic times, they do their job well, thank you kapruka nice job!
Customer Review / Survery: Did a great service even though the order placed during the lockdown. I places nine orders on the same day and delivered quicker than expected. Good service !
Customer Review / Survery: Excellent service – fast and reasonable quotation, delivery person turned up promptly and delivered the goods quickly as promised. Will use again and would definitely recommend to others.
Customer Review / Survery: Amazing delivery, accurate timeline of delivery, but seems like you’ve removed the reward system. No matter we always use Kapruka I don’t see a benefit, especially where there are many other delivery services around but we stick to Kapruka. Otherwise everything else is great. Thank you
Customer Review / Survery: Most valuable to give the answers within few minutes for questioning of inquiries without getting 5,6 hours. Then customer can take decision immediately. Ex- When I was placing this order at around 6.00PM on 19.09.2021 and I asked that How many days will be taken to delivery to mattagoda, but the answer was received at 12.03AM on 20.09.2021 (after almost 6 hours).
Customer Review / Survery: Kapruka has an excellent and a wide range of items available to be selected for any type of customer. This is the first time I used Kapruka and the service was wonderful.
Customer Review / Survery: I order fruit basket,.promaganates and Dutch chocolate sustagen. They delivered on time and appreciated. But some of fruits are rotten in the basket eg- apples
Customer Review / Survery: I would like to thank you for your super fast delivery on this order and its safe . A pleasure to do business with you many thanks.
Customer Review / Survery: It was quick and they offered a suggestion to send these lovely flowers as well, which I hadnt thought of before. Anyway, the flowers were gorgeous and the cake yummy.
Customer Review / Survery: There are so many varieties available in kapruka website and also rates are reasonable. Kapruka is very secure and trust worthy company. Several times I used to deliver my product and I appreciate for their service and convenience. Thanks kapruka.
Customer Review / Survery: This is a convenient service for me as my dad lives in Sri Lanka and I am unable to send any gifts (Via shipping) to Sri Lanka. It is a reliable service and my gifts don`t get stolen.
Customer Review / Survery: Product same as described Fast and perfect delivery service Good communication Warranty card was not delivered with the product. But i have informed it and they have requested my serial number. Hope i will get the warranty card soon. Trustable company.
Customer Review / Survery: The flowers were delivered but there was no card with the birthday wishes and the name of the sender It looked rather a dull arrangement, could have brightened it up. The box was not what was shown on the website, but it was not important
Customer Review / Survery: It was an easy task doing the online shopping through Kapruka. The delivery was done accordingly and perfectly. The goods I ordered were presented well. Very happy with your service. Thank you.
Customer Review / Survery: If we can send the deliver location via google map when the purchasing, it is easy to find the correct location.
Customer Review / Survery: Really appreciate the service they provided with all my gift orders, I’m fact we started our love journey with kapruka and now me and my husband got married. Even though we live miles away we shared gifts through kapruka. It means a lot.
Customer Review / Survery: Even though there was not the book as you told yesterday you have managed to deliver the same. Thank you for that. But the buddha statue has a issue. I ordered a white one but he has got a colored one. Totally different.
Customer Review / Survery: It was very convenient in this kind of a lockdown situation and have varieties of products to select..overall am satisfied with the service.
Customer Review / Survery: I had a great experience as usual, the order was delivered the next day, and even though it was a delicate item, it was well preserved and professionally handled
Customer Review / Survery: This is my second item you have delivered. Excellent service as the way you have advertised simply methodical. Customer`s choice is fascinating. Thank You for your service.
Customer Review / Survery: Online shopping so easy. But the cake delivered was not up to the standard. Before the products we receive was great.
Customer Review / Survery: It was very easy to find an item what I was looking for. Nicely categorized according to shops, particular sub categories. A broad range of items amused me. Also, reasonable delivery fee and on time delivery without any delays. I loved ordering at Kapruka.
Customer Review / Survery: Best service ever. Your instant reply by emailing and providing proper connection with us is superb. And we can keep trust for providing quality of the product.
Customer Review / Survery: It was easy to order and I always track the order status with the given link. They delivered it ontime and must say that wholeprocess was super easy and hassle free.
Customer Review / Survery: I am really happy about the product lines and services you are providing. It is good that you are having different merchandise align with your company so that we can choose whatever product we are interested in. Appreciate the time takes for the delivery and also maintaining the product quality as it is.
Customer Review / Survery: Even on this pandemic times, they do their job well,thank you kapruka nice job! They were managed to call me and update about the things which i orderd and helped me out to alternate things! Superb job!
Customer Review / Survery: I looked at anything and everything and my hunt finally ended at kapruka.com Good quality products, delivered on time on date ?? even on this pandemic times, they do their job well,thank you kapruka nice job!
Customer Review / Survery: Items on the website are not organized well. I have a hard time finding things. Some items are not available and always says sold out, why is that
Customer Review / Survery: It was smooth. I requested the delivery to be before noon and they exactly followed it, although i didn`t fully expect it during this lockdown condition. it was a good surprise for my husband on our anniversary day. The cake was handed in perfect condition and the photos in the site exactly matched with its reality. overall it was a positive experience!
Customer Review / Survery: Hi I have to let you know that please wrap fruits vegetables properly in boxes...I found one damaged fruit...thanks
Customer Review / Survery: I used the website for the first time. I realized it was so convenient. The recipients of the items I sent were delivered with care and with less issues.
Customer Review / Survery: Timing n received the gifts are on time Service of the delivery also good n happy Things in baskets little bit changed then the pictures Next time if the changes going to happened please let us know Everything is good ?? happy to purchases from you
Customer Review / Survery: Kapruka is the best and most trusted online store in Sri Lanka.The best company that provides the best service.I look forward to continuing to receive goods and services from you
Customer Review / Survery: It`s so grateful to be a place like this.This supposed to be the best online store in Sri lanka.Keep the good work up!
Customer Review / Survery: Yours is truly a service rather than a business. And an excellent one at that,for of all online delivery services, you were the only one undertaking to deliver within 24 hours whereas others wanted 48 hours or more when I inquired. My order was a birthday gift that required to be delivered on time and you came to my rescue in this pandemic situation. Thanks a lot
Customer Review / Survery: The flowers we ordered was not really fresh. May be next time it’ll be nice a little more fresh flowers.
Customer Review / Survery: It`s a really good and speedy delivery service. User friendly online platform. Good customer service. Order was in the good quality.
Customer Review / Survery: I am really happy about the service. Since I have sent a gift for my loved one, I want it to send with love and care with a surprise. As per my wish, it was successfully delivered by the Kapruka team and my partner is so happy and satisfied with the service you provided. I am so glad about your service to spread our love to our ones since we are apart in this difficult time.
Customer Review / Survery: Kapruka always does an excellent job when delivering my orders to my friends and relatives. Thank you for the excellent service.
Customer Review / Survery: A great experience. Always provided us the best and quality products. We really appreciate. A Reliable Online Store
Customer Review / Survery: Please ensure stock item is actually available when displayed and whenever the order is completed. Very good after sales service and delivery
Customer Review / Survery: Punctual... Thatz wht I like the most... Anddd u follow the instructions well... Really appreciate it.
Customer Review / Survery: Wonderful organization! Great customer service from start to finish. Kapruka is excellent and goes the extra mile at each stage. I highly recommend your service.
Customer Review / Survery: Kapruka shopping is very interesting. Every thing is good Kapruka is a brilliant service. And truly service. And friendly service.
Customer Review / Survery: Very nice cake and fast delevery I`m very happy en my receiver also very happy thank you so much wonderful service.
Customer Review / Survery: Important to make sure the delivery items’ weight is right if someone order some thing with weight . For example, if someone order three kilos of fish , you should not deliver 3 500gms bags
Customer Review / Survery: Always love to do online orders via Kapruka as I really appreciate the quality of the product. Especially love all the cakes. Also I would give a thumbs up for the delivery process. Thanks for all your online best shopping experience.
Customer Review / Survery: I have been using Kapruka gift service for few years for few occasions. All the items and the service is best and my friends and the loved ones were really really happy. Kapruka is fast and ontime. Love to order with Kapruka.
Customer Review / Survery: Experience was good but the order was incomplete. Something was to be mentioned on the cake and u missed it.
Customer Review / Survery: Dear Team,Because of you we were able to celebrate my sisters birthday during this pandemic situation .. Thank you team for the great service.. Hope to purchase more
Customer Review / Survery: I was interested in the flowering plants and fruits basket. I was able to get what I needed (would have preferred to choose from a variety of flowering plants). Also was very pleased with the quality of the products and delivery time.
Customer Review / Survery: It is fantastic service .i call the kapruka they tell all detail in my order without say my order number .
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