Kapruka reviews by recent customers - Reviews are updated daily.
Showing most recent 100 reviews
Customer Review / Survery: Changed delivery date as per my special request so custom greeting cash got to recipient on b`day. Thank you!!
Customer Review / Survery: You have nice and quality items.Thanks for your service.this service is very easy way to send gifts to loved ones
Customer Review / Survery: I have always found Kapruka reliable with their delivery and communication of where the order process is up to. I visited the site after a long time and was pleased to see more gift options and message options in English, Tamil and Sinhalese.
Customer Review / Survery: I have used Kapruka for most of my gift deliveries and it has been a wonderful experience so far. Would recommend the service for anyone. The team is a professional set of people who knows what they do well.
Customer Review / Survery: pls. add new field to describe to road map to receiver place from nearest city. And appreciated if your delivery agents used it.
Customer Review / Survery: This delivery was done on time. And the condition of the cake was not damaged. It was as described on the picture. Plus my order was an out of colombo order. Overall i felt really happy about it.
Customer Review / Survery: It is the best online service i`v ever see...i should say the only best and excellent service..iv made 2 deals already and planning to do a lot more with this service..its really good and easy for me..
Customer Review / Survery: Its nice to have something like this and i sent so many things throw kapruka everything was delivered on time and I`m really happy to send more on you
Customer Review / Survery: Great service for who ever missing their family in abroad.kapruka helps to keep connected. Add more products service.specially for kids
Customer Review / Survery: Service was really good, except that the cake I ordered was delivered via public transport (by bus). So we have to ask someone to go to the nearest town to collect it as the buses are running on that road at specific times. But it is good to know that Sri Lanka is also moving with the technology. Good opportunity for oversea Sri Lankans to send gifts to their loved once at Sri Lanka.
Customer Review / Survery: The website should be update more often so that after we have placed and order we won`t get emails later saying they are out of stock
Customer Review / Survery: Woooow..actually i already got two service from from you guys..that two service excellent and much much appreciated your service..that is the great service that i had in sri lanka and proud of about that. Gd luvk
Customer Review / Survery: This is my first shopping experience . Delivery service and product video makes customer more easier to select what need actually.
Customer Review / Survery: The best thing I experienced was when I placed the order for one thing and looking to send something else too along with it, it gave me really good suggestion what else i can send along with. It`s a really good value adding feature. And i was personally contacted when they couldn`t reach the receipent and not to spoil the surprise customer Service kept trying to reach finally made it. It is definetly going out of the way! Hats off!!!
Customer Review / Survery: I`m happy to do more shopping in future and everything was done perfectly on time as planned.Thank you very much Kapruka!
Customer Review / Survery: I was surprised receiving the photo of my gift. That will push me to continue ordering on kapruka. Also quick service. Thanks
Customer Review / Survery: Thank you very much for your kindly service. this service is very important for thank you once again kapruka team
Customer Review / Survery: Very happy that delivery was by a van and not a guy struggling to find the place by bus (which was the case last time)
Customer Review / Survery: My order had two items, flowers from Kapruka and a cake from Mahaweli Reach. Cake was delivered at 7.30PM. This is not acceptable.
Customer Review / Survery: I am very much satisfactory. Delivered item in good condition as I expected. Really appreciate your service.
Customer Review / Survery: Extremely nice services. They actually delivered a flower wreath from Colombo to Matale today. I m impressed. Why don`t you have the service in kandy instead of sending it all the way by bus from Colombo.
Customer Review / Survery: I have had an excellent shopping experience with Kapruka over the years. The website is very user friendly. The prices are very reasonable and the services offered meets the needs of every occasion. Even more so than this I appreciate the fact that the delivery service is very reliable. I have always had my orders delivered to my friends and relatives in a timely manner without delays. From that end (Sri-Lanka) they tell me that the service is courteous and very professional. The cakes and flowers arrive always arrive fresh. Once I place an order I don`t have to worry or place calls to make sure that my order is taken care of. Now if only everything else in life could function as efficiently as Kapruka!
Customer Review / Survery: The website is well organized and the process to place an order is also very neat, quick and hassle free.
Customer Review / Survery: having very nice collections and very easy for deliver of goods for love ones during special occasions.
Customer Review / Survery: Shopping experience was great. I requested to keep surprise while delivery but you called the receiver.
Customer Review / Survery: The website is good and you have quite a variety, but delivery was a bit delayed and had to telephone before delivery took place
Customer Review / Survery: Your service is highly appreciated. I have been using your service over 7 years so far without any problems. I had to contact Srilankan kapruka staff fee times recently, the support they gave me was excellent. Keep up good work Good luck
Customer Review / Survery: It`ll be great if the service can be provided within 7-8 business days other than that everything is good. Thank you.
Customer Review / Survery: Kapruka is doing a great service that we really appreciate it. Item prices have gone up a bit and also noted there is a delivery charge which used to be free for the same area. Anyhow this is a very valuable service for people live abroad.
Customer Review / Survery: Nice experience. and would be nice If you could notify the sender via a sms once the order is delivered
Customer Review / Survery: Service was really good. You guys have a large cake inventory available for a reasonable price. Kapruka cakes are available to order within a short period (~1 day) of notice. Recommend everyone to use this service.
Customer Review / Survery: It was very easy to place the order, but there was no online option to change the order after placing. suggest if can add a communication method through your system then it will be easy to overseas customers. Actually, it helps you too if there is any mistake in the order placed you can ask from the client before proceeds. For example, I ordered a mug but when you printed the picture I have given has not printed clearly due to the poor picture quality I guess. if somebody tells me that at the design stage I could have sent another picture. Overall this actually a great experience.
Customer Review / Survery: Kapruka is an excellent service and we have been using this service for the last few years, and we are very satisfied. But, I am wondering if the employees of Kapruka reads the instructions carefully. It is our experience that each time we order something before delivery, we get an email from Kapruka to say they phoned the recipient but no response. However, in our instruction we have clearly stated that the recipient is old and she won`t pick the phone. Then we have to remind them to read the instructions carefully. This is something that has to be addressed.
Customer Review / Survery: I have been a long standing customer of Kapruka and the service has been great except on a couple of occasions where there have been glitches in delivery, in one instance not delivering at all on the requested day.
Customer Review / Survery: I like the reliability of Kapruka and also that they have never messed up my orders. The website is user friendly and has many options to choose from.
Customer Review / Survery: It keeps the distance relationships closer, while thanking would like to appreciate the support and effort of the team, #128077 Keep it up
Customer Review / Survery: Unbeliavable service in Sri lanka.I just wanted to test the service and it emphasized me that we sri lankan has stepped forwerd of e-commerce.Excellent. Thank you very much.
Customer Review / Survery: Great website. So easy to navigate and find what we want. Great instructions and and easy to understand.
Customer Review / Survery: My experience was very good. When I had a question it was replied to promptly. I like the fact that you promote local chocolatiers.
Customer Review / Survery: It was easy shopping at kapruka. my gift was dispatched just the way i wished it. there was no issue on it. but one thing i was disappointed was about the delay in delivery. actually the delivery happened in the evening around 4.45. Other than that everything was perfect.
Customer Review / Survery: Kapruka is providing a great service to the Srilanka. About 2 occasions I was disappointed with flowers as the delivered products were not the same as the picture. One was a funeral wreath. Most of the flowers were crushed and dead not the same as the picture when it was delivered. This happened about 6-7 years ago.
Customer Review / Survery: Im really appreciate you, coz of two reasons first you had delivered gift on time and I can recommend you to others as a trust delivery service. Thank you so much helping me to fulfill my hope on my mother a birthday. I hope you have send fresh fruits and fresh vegetables.
Customer Review / Survery: When you confirmed delivery of purchase please give details of what was delivered (Item) and to whom and exact date of delivery.
Customer Review / Survery: I am very pleased with the delivery of all the meals I have ordered. It is a great service. Prompt service. I look forward to more meal choices which can be ordered. Thank you!
Customer Review / Survery: I didn`t have a variety of choices to select from as most places did not deliver to outstation. Would be helpful if the delivery area would be expanded.
Customer Review / Survery: It was great. I had to do the shopping quick because it was a last minute order. And kapruka had delivered it on time. Grass job guys.
Customer Review / Survery: The choice and quality of the products you offer us are wonderful. It helps us to feel connected to our loved ones in Sri Lanka on their special days - so a VERY BIG THANK YOU!
Customer Review / Survery: Kapruka cakes are well designed and tasty. However, the services provided were not well established. Last February the cake i ordered three days advance was delivered two days late. Last July 21, my family received the wrong cake. I was still glad that Kapruka was able to respond the problem on that same day, and exchanged the cake.
Customer Review / Survery: Easy access to multiple products. Really satisfied with communication with regards to phone call and email follow up
Customer Review / Survery: This is my 1st shopping experience with Kapruka. Thank you for delivering it in a very short period of time.
Customer Review / Survery: Shopping with Kapruka is so quick and easy, and I really appreciate your follow up on the instances where you could not reach anyone at the delivery address prior to delivery. Very satisfied with your service #128077 #127996
Customer Review / Survery: The speed of delivery for photo printing and delivering can be improved. It has taken over a week I guess to print my order.
Customer Review / Survery: It was very nice your service. I am very much satisfied and thankful to the Kapruka team. My suggestion to increase the varieties of gifts.
Customer Review / Survery: Its amazing how a customer can place an order just one day before the actual delivery date. Not msny services let you do that. The first time i used kapruka the team sent me a photo of the gift before they sent it,I would like that to happen in future orders too,so that I can see the gift. Anyway, the whole shopping experience has been good so far.
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