Kapruka reviews by recent customers - Reviews are updated daily.
Showing most recent 100 reviews
Customer Review / Survery: Services are very good , check the possibility of assignment of the courier details to status update
Customer Review / Survery: Thanks to your company and the excellent service provided by you. Excellent and genuine Customer Service
Customer Review / Survery: Thanks for the service and greatly appreciated. Service is excellent, especially `Avanthi Gamage` Customer Relation Executive`, my this order was prompted by her `reminding mail` and never expected that at all. My special thanks go to her. As we are out of country and few of my friends use Kapruka to send gifts to their families.
Customer Review / Survery: Dear Supplier, having said that you are the Most Convenient Online portal in Sri-Lanka when it`s come to the Delivery services and Ect. to get us the Fastest and Best products Valuable items worth for money Good Packing and Safe delivery Won our Hearts and personally I never or Didn`t Use any other Online portals so far, Also We should thankful to you for giving us Points | Discounts where we Can use for our Next Order. I Would like to Suggest More Ideas and More Suggestions in order to Grant us the Best ever service in Future 1) Get us the Picture of the product before or after the Delivery 2) Give us a Call or Msg after the Delivery ( We do get emails for this ) 3) Use the Quite bigger Size Card and make the quality of the Card bit Rough where we can use it or keep it for Some years 4) Try to Deliver the kinds of stuff in Mentioned time as per the Client Requirement ( Unless Unreasonable time ) I hope the above points given you an idea appreciate if you can take the extra mile to do so... Thanks for the Valuable Utmost service Ever ... Good Luck! Best Regards Gayani De Silva - 0763013031 [email protected]
Customer Review / Survery: It was great, quick and easy. The delivery was prompt and super fast! Exactly what I had ordered. Thank you.
Customer Review / Survery: I ordered a cake for my dad`s birthday. That cake was really yummy.my father was really happy about that taste also. this is my second time I ordered a cake and a gift from yours.your service is amazing.keep it up. Thank you Kapruka
Customer Review / Survery: Thanks for the Amazing Birthday cake kapruka.com It was Delicious Thanks for the home delivery at the correct time ???
Customer Review / Survery: I wanted to surprise my fiance on our anniversary .... Kapruka did what i exactly wanted Thank you very much .
Customer Review / Survery: I`m customer of kapruka from past eight years and I`m happy to say I never ever had a any bad experience with them. Very responsive , friendly team. Will highly recommend.
Customer Review / Survery: It`s amazing to send the gift as early as possible at the morning,thus the receiver get surprise early morning.THANK you kapruka
Customer Review / Survery: Excellent servise.... and my cake also superb.. my son also very loved to that cake... wow superb servise????
Customer Review / Survery: For a country like srilanka its very great to have a online ordering site like kapruka to achieve our requirements even though we reside outside Srilanka. Also the system is convenient that i got prompt replies for my queries.
Customer Review / Survery: It was excellent and best ever service I had in comparison to my previous experience with other vendors in terms of timely delivery, continuous updates and added services such as snapshot of the stuff before delivery. Very impressive and extremely happy about overall experience being a true Sri Lankan company.
Customer Review / Survery: I placed a cake order on 13.01.2020. I wanted to deliver it today (14.01.2020) and Kapruka has made quick arrangements to deliver it on time. My order no VLKR1A525456. Thank you.
Customer Review / Survery: Customer service was extremely good. I had a very time sensitive delivery and they delivered the item to the recipient on time. Further, the item I ordered was not in good condition to be delivered therefore they contacted me and informed me that and gave me a different item which matches my criteria.
Customer Review / Survery: Wonderful service and excellent shopping experience. I recommend kapruka as the best way to send gifts for loved ones. Hope to use kapruka service further.
Customer Review / Survery: vast selection and on time delivery. which is really helpful for us to send greetings to our loved ones.
Customer Review / Survery: Great service and delivered on time as same as the experience I had with my first shopping order. Thanks
Customer Review / Survery: The delivery was excellent but the greeting was damaged a little bit?Thank u kapruka for ur great service??
Customer Review / Survery: No matter how many homebakers in town, nothing can beat the taste of kapruka cakes. My favorite place for any celebrations at home! I love kapruka to the moon and back! Always keep up the good work ??
Customer Review / Survery: Excellent customer service involves meeting and surpassing expectations. It means showing the customer how important he or she is to you and the business by interacting with him or her in a friendly- helpful and positive way. The idea is to leave a lasting impression on customers by working with them and assisting them in the best way possible. I also believe that excellent customer service involves being an expert on the products sold in order to help people make good decisions. Hence I have seen number one service from Kapruka. My congratulation.
Customer Review / Survery: I’m leveling dubai I’m always using Kapruka send gift for my family . Your giving big support for us .making happy our family members thanks Kapruka great service your doing
Customer Review / Survery: I sent a e mail saying that I had not received aorder confirmation email, I never got the answer except for some irrelevant replies
Customer Review / Survery: This is my 3rd time dealing with kapruka and it`s been a great experience where you can find all what you need in one site.
Customer Review / Survery: Really Great! The snapshot option is a great initiative. Order 2 gifts this month, all of them received on the time.
Customer Review / Survery: My shopping experience was flawless, I also loved the fact that the check out process was very smooth and had no time limit.
Customer Review / Survery: It gives us a great opportunity to keep in touch with our loved us as we are in overseas. Great service and I love Kapruka.
Customer Review / Survery: Had great experience, my order being re delivered to different address within few hours though the first instance wasn`t successful due to nobody at home. I highly recommend the Kapruka service. Thanks to the team.
Customer Review / Survery: I ordered a cake for my sister`s b`day and Kapruka has delivered it perfectly. And also recently I sent a lunch to my friend. Thank you so much for your excellent service. I`ll be using Kapruka to send thing to my loved ones since I`m working in a faraway place from them. Keep up the good service and Wishing the team all the best to grow more and more. You are helping us to keep our friends and loved ones closer with our busy schedules. 3
Customer Review / Survery: Thank you very much. My sister have received your cake . They said it’s so delicious and fresh . That was on time as I thought. This is my 2n time experience.cake fully fill with chocolates that’s why they wrote happy birthday messege on the card Thank you Kupruka team appreciate
Customer Review / Survery: Shopping is easy with Kapruka and delivery staff has been so friendly, a real human being. Thank you!
Customer Review / Survery: Overall good - it’s great if the online form can save information when moving from one page to another. Special word of thanks to Shiran and Tharindu who went out of their way to deliver our order
Customer Review / Survery: Kapruka is really having a great customer service. Of course it is a very convenient place to make orders online as well as the delivery services are on time and would like to highly appreciate the service you provide to the customers all over the world
Customer Review / Survery: I used kapruka to order wasthi T shirt and let me tell you something it is way faster than Amazon..I lived in USA ..it took only 4 day to get my shirt delivered..very good service..thank you kapruka
Customer Review / Survery: Suggest free shipping in the city limits of the main cities except Colombo like Gampaha, Kandy, Gall and etc.
Customer Review / Survery: Great service, i requested to deliver the items by 12 and they did as i requested..Im glad that i placed the order with kapruka and im happy with their service
Customer Review / Survery: This is my firat time with kapruka, and im quiet happy how you guys did. Even i contacted the hotline and they were also very supportive.
Customer Review / Survery: Thank you.. it was in great quality.. she liked it a lot.. very much satisfied with the gift.. hoping to shop more will you all..
Customer Review / Survery: A good choice of gifts at a decent price range and excellent delivery service even out of Colombo. Website is easy to navigate and order placing is fast.
Customer Review / Survery: Shopping is very easy with Kapruka. It’s very effective to see something like this in Sri Lanka. Not only cakes but also lots of items related to different occasions. Wish you all the best to come up with new categories. Happy 2020 and wish to see this far more years ahead.
Customer Review / Survery: I have ordered through Kapruka deliveries to Sri Lanka quite a few times now. I have found this service excellent.
Customer Review / Survery: Initially I have received white colour bunch of roses, but by the time I received it was brown in colour. I think the natural items need to be delivered as fresh as possible. Also regarding the recent orders, one of the fruit basket appearing in the product image is different to what exactly been received. It`s good if a note can be provided if the actual product differs from the one we select.
Customer Review / Survery: The service is good. But when delivering surprise gifts, it is best not to talk too early to the recipient.
Customer Review / Survery: Highlight about this service is within 24hours delivery Really really great full to kapuruka.com Your things also so cute to see You made our new year wonderful thank you so very much
Customer Review / Survery: Kapruka delivered the gift on time and I wanted to surprise the recipient by sending it anonymously. Thanks a lot Kapruka! Wish you all a Happy New Year
Customer Review / Survery: Order is delivered as expected( as usual) . It is not a surprise that Kapruka always work on customer`s satisfaction... Keep it up!!. Greetings to administration and all the team members of Kapruka wish you all a happy new year 2020!!!
Customer Review / Survery: ORDER NO. QUOTED ABOVE IS NOT THE ORDER NO. GIVEN TO ME -AS A RESULT I AM NOT AWARE THE ORDER HAS BEEN FULLY DELIVERED. I GATHERED THAT MY ORDER WAS `SEPARATED`. YET THERE IS NOTHING TO INDICATE THAT THE SEPARATED PARTS OF MY ORDER HAS BEEN DELIVERED. THE ORDER NO. GIVEN TO ME IS AE IA2B3B257 AND THE ORDER NO. VSEP06E5BD4C IS A MYSTERY TO ME. I STATED THE DELIVERY DATE AS I JANUARY 2020.PLEASE CLARIFY. THANKS
Customer Review / Survery: Very useful and easy to handle with.. the customer care was very polite and did their best to satisfy..
Customer Review / Survery: I made the wrong phone number , later I realised made a mistake . Then contacted customer care , it was very quick response to correct the phone number , I think it was nadisha
Customer Review / Survery: Excellent and never had issues with kapruk a. However appreciate if you could add more varieties to Gampaha area. Specially to kadawatha
Customer Review / Survery: I have been sending various gifts via kapruka , and I am pleased to say that the service is amazing and very reliable.
Customer Review / Survery: This is my very first order and I really satisfied about this excellent service. Within only 24 hours it was done properly without any issue and really appreciate your service,kapruka.your mesaage service of upadates is also good.
Customer Review / Survery: We good experience! I had ordered some custom made items for a gift. The same items had to be purchased separately and the customer service team was prompt to get in contact with me and inform the delay of the order until the 31st of December 2019. And as promised the delivery of the order had been made, so great service from the Kapruka team.
Customer Review / Survery: We as online shoppers mainly identify the shipping speed as a key factor in the decision to shop with an e-commerce brands. i think kapruka is well ahead them.
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