Kapruka reviews by recent customers - Reviews are updated daily.
Showing most recent 100 reviews
Customer Review / Survery: I enjoy shopping with Kapruka because the service I receive is prompt n reliable. Also my concerns are always addressed promptly too. Thank you Kapruka for all u do.
Customer Review / Survery: Thank you so much for your EXCELLENT service. I received my order. That is what I call great service! This is my first order from you but it is certainly not the last! Keep up the good work.
Customer Review / Survery: Service is very good apart from small glitches like plants delivered without the flowers as shown on the site. However admire your service.
Customer Review / Survery: I have ordered cakes and groceries. It was easy and done professionally. Hope to continue with more.
Customer Review / Survery: Good but it was difficult to find a gift for my 12 year daughter. Appreciate if you could add some more gifts for teenagers.
Customer Review / Survery: Availability of items is good, but would be better with a nicer interface. The current interface looks outdated for an e-commerce platform.
Customer Review / Survery: We are happy to distribute gifts ahead of schedule, even in difficult times. The service is excellent.
Customer Review / Survery: I really am very impressed by the customer service and especially at such a difficult time for Sri Lanka and the challenges of supply and fuel shortages.
Customer Review / Survery: Online shopping is quick and convenient. Products and gift varieties are super good. I want to make a request, try to do mid night delivery back again.
Customer Review / Survery: Kuparuka is a helpful service that allows those currently residing outside of Sri Lanka to send gifts to their family members and loved ones based in Sri Lanka.
Customer Review / Survery: I like the online shopping, like Amazon but kapruka is the best for SriLankan thank you for the service, and lam happy.
Customer Review / Survery: System is very user friendly and convenient. Even the staff was very helpful when I had an issue with the order.
Customer Review / Survery: Even the last minute order delivered with care and the call center people are so helpful too even I was able to change the date as well.
Customer Review / Survery: The easiest way to send gift to loved one……. Thank you so much kapruka, you are doing an amazing job in this terrible situation, thank s once again,,,,, you can make people happy ????????????
Customer Review / Survery: I used this sevice for the First time and happy to say that the things i ordered were delivered on time. Thanks very much for the wonderful service you do as it is near impossible to buy groceries in Sri Lanka. I sent it to my brother in colombo. Will definietly use your services again. Only wish some more grocery items such as milk powder fish meat is available to order. But thanks so much.
Customer Review / Survery: Most of the things I wanted were sold out, it would have been better if you had all the items available
Customer Review / Survery: Kapruka is quite convenient. Having the Paypal option is the main reason I choose Kapruka over the rest. It makes me also feel safe.
Customer Review / Survery: Prompt delivery despite the crisis in Sri Lanka. Kapruka has been my most preferred online delivery service due to their exceptional service.
Customer Review / Survery: Happy as the order was delivered on the required date and keeping informed when items are not available.
Customer Review / Survery: MY DELIVERY HAD BEEN VERY WELL PACKAGED AND THE PERSON WHO DELIVERED HAD BEEN VERY KIND ... MY COUSIN INFORMED ME...... THANK YOU FOR THE LOVING CARE THAT WAS PUT INTO DELIVERING AND THE GREAT CARE IT HAD BEEN PACKED WITH. I CANNOT THANK YOU ENUGH.... IF I COULD GO OVER 10 I WOULD .... I WOOULD GIVE YOU 100 ... FOR YOUR WONDERFUL SERIVCE.... I RECEIVED ALL THIS INFORMATION TODAY AND I AM LETTING YOU KNOW IT WAS THE DELIVERY TO 21 A RODREIGO MAWATHA.... I WISH YOU COULD INFORM THE PERSON WHO DELIVERED PLEASE..... HE HAD BEEN VERY VERY KIND AND ONCE AGAIN THANK YOU FOR THE WELL PACKAGING THAT HAD BEEN DONE BY YOU..... WE WILL BE USING YOU IN THE FUTURE FOR SURE..... THANK YOU AGAIN AND GOD BLESS..... NETHRI BLOK......
Customer Review / Survery: I’m really happy about that service useful as a first time got really impressed even the customer service was so nice and kind. I know it’s bit tough time for sri lanaka but you guys still doing your best for customers so I’m really thanks full
Customer Review / Survery: Totally disappointed as the name spelled on the cake was wrong. It was for a birthday. I wanted Dayan, and they wrote Dayani. It`s a terrible mistake. Also the writing on the cake was not neat at all. I hope it said it`s from Kingsbury somewhere,
Customer Review / Survery: The item was available for a good price. Easy to place the order and kept me updated with the progress and the delivery. Most importantly recipient were also contacted as requested for a timely delivery to their home. Thank you
Customer Review / Survery: I have currently made two purchases from Kapruka. Both times I bought flower bouquets. Beauty of those is remarkable. It`s well worth the money for their high quality products. Great communication,quick delivery and fresh . I highly recommended !
Customer Review / Survery: `YES` Absolutely VERY HAPPY with Your Service today. Make My Love one`s In S L Make Happy Because of Kapruka. Keep it UP Your TRUST Worthey Service EVER. BEST.
Customer Review / Survery: WOW!. I AM VERY TODAY, Evan S L Got VERY BAD Situation Kapruka Still Keep their Words for Our Love in S L. Absolutely Appricate. KKEP IT UP!.
Customer Review / Survery: Kapruka, Normally delivers the ordered material within said time. Always love the way they approaching us!
Customer Review / Survery: Shopping itself was easy. The website is easy to navigate and quite self explanatory. It would be great if customers can leave reviews images on the cakes food they pruchase. Especially with the amount of cake suppliers and the variety of cakes available it can get a little over whelming.
Customer Review / Survery: Actually they have good stuff. It`s easy to do the order .. even the app also was very Good ... Good work, good stuff , good staff too ????
Customer Review / Survery: The shopping experience was great. I was hesitant about the delivery times especially with the current situation of fuel crisis in the country. But it was done really quickly and professionally.
Customer Review / Survery: We are appreciating your service. This kind of situation in our country we are very sorry we can not do anything about it. But we need to take care of my families back home. Your service is very important to us.
Customer Review / Survery: So far, the services provided by Kapruka have been excellent, with quick and secure delivery and quality products.
Customer Review / Survery: Actually it`s a good experience shopping with Kapruka. We can choose the variety of items in one place.
Customer Review / Survery: I heard the driver went all the way from Colombo to deliver the package to Walasmulla. That`s incredible! Thank you so much,
Customer Review / Survery: There are more items to shop in different categories. That is something good where we can select items under one site.
Customer Review / Survery: So good!! First i wanted it to deliver it on 20th and i had some personal issues and i emailed them to delivery it on 19th and they replied so fast and gave a good response. Clearly this is my third time trying kapruka and all the time i had really good experience?? thank you kapruka and team!
Customer Review / Survery: I`ve always had good shopping experiences with Kapruka. always contacted me promptly if there was an issue with the delivery. This particular order was delayed by a day more than expected, but I understand the problems with the logistics these days. One thing noted ... Kapruka packages normally come inside Kapruka`s branded bags covers but this time it was only the vendor`s packing which was not very well done. And in my order, I`ve accidentally mentioned it as a gift though it was for myself. So in a situation like that, it`s always good to have it in a Kapruka packing too (provided the economies are ok). Mentioned that for the improvement and maintenance of the standards.
Customer Review / Survery: Kapruka has always maintained its professionalism. Delivery is taken care with responsibility, ensuring that the goods are delivered on time. Thank you for your service. Do continue to offer your valuable service to the customers. Wishing that the customer-base will further enhance!. All the very best to you, Team.
Customer Review / Survery: Quite easy to place the order and considerable options were available. Most importantly, Kapruka was able to accept my request to deliver the package on 19th June - Father`s Day while multiple other service providers declined to accept the order. Hats off to the Kapruka team for ensuring the delivery in time to bring a smile to my father`s face.
Customer Review / Survery: Excellent, amazing, May God bless you all for what you do in these difficult times. I couldn’t have been able to send food and groceries to my aging parents without your help. THANK YOU!
Customer Review / Survery: I had very good access with customer service officers when I had to solve few problems.They were so kind and in detail about every step.So,It was really easy for me to use Online Kapruka service although this was my first time. I should mention about delivery also.It was after 17pm but everything was ok.Our products were packed nicely and great service.Hope to shop more in future.Thnx
Customer Review / Survery: It was a great service from Kapruka. They delivered my order on time. All items are in great condition. Thanks for your service.
Customer Review / Survery: easy to find required item.No hazzle. Less entry requirements. easy to pay.good backup.Prompt delivery system
Customer Review / Survery: The service was wonderful as you all delivered on the day that i wanted despite the fuel crisis. Gives me a lot of faith to order again. Furthermore you all have added my msg in a bottle as well which was a surprise to me also .My dad loved it for fathers day so thank you very much. I love that u all have introduced flower pots (orchids) to flower deliveries which is great as they can be kept longer than flower bouquets. If possible introduce plants as well. With the current food crisis i feel people will place orders or those as gifts.
Customer Review / Survery: I ordered thrice for birthdays. Everything got delivered as promised. All are happy with the service and quality of products.
Customer Review / Survery: Very goof service and got the update about the order properly. It very helpful to get idea on what is the status of order
Customer Review / Survery: Timing was great .follow up is not compulsory as delivery process has done on time.i am really happy with the service
Customer Review / Survery: Overall good experience, and this was my first order with Kapruka and it was great experience. You delivered on time and good condition product as expected. Thanks for that. but I thought if you can improve the search results adding few filters would be great rather loading all results.
Customer Review / Survery: Excellent service. Delivered within the requested time period even during this difficult time in Sri Lanka. Really appreciated your service.
Customer Review / Survery: Efficient service. Easy to navigate the online items and delivery on time is great. The recipient was very happy with the service. All items were available. Thank you.
Customer Review / Survery: Always you even have not got stock for essetfoods, that is a bit concerned and also Please provide Brands such as freeland, Araliya, which is cheaper because some items a bit expensive than we expect. Thanks
Customer Review / Survery: This time I thought I would select a box of vegies for 4. I believe the items were all of excellent quality and fresh. The coconuts were also good.
Customer Review / Survery: Very convenient and easy. It was delivered prior to the time I even expected since I ordered it at the last minute which was less than 24hrs I’m so glad about the service and would definitely recommend to anyone.
Customer Review / Survery: I think due this Srilankan situation sending gifts hard. Delivery is on time. And it’s better to update the page. Because last time I paid for items which were out of order or damage
Customer Review / Survery: Thank you so.much for your service.... Really appriciate.... Any money you have from mine pl donate to the children....if.....tnx....
Customer Review / Survery: one of the best delivery option for every place. Really appreciate ur duty according to this srilankan fuel matter
Customer Review / Survery: The website is very easy to use and has wide ranging quality products at reasonable price to choose. The delivery experience for the receiver is also excellent. Great overall experience and I would recommend to others
Customer Review / Survery: Delivery is high compared to other services but due to coutries situation cant blame. Keep service up an running is more appriciated. Essentials can be more to go list of items. Please keep them added Baby medicine Adults medicines Polkatu lipa
Customer Review / Survery: • Some technical errors occurred on the website. • quality customer care service. • special thanks to the customer care agent named Raneesha, I will give 10 out of 10 for her service.
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