Kapruka reviews by recent customers - Reviews are updated daily.
Showing most recent 100 reviews
Customer Review / Survery: Would like to have a Filter Sort list in each vendor`s list to pick items easily (eg- the cake list in the Kapruka Cakes list very long)
Customer Review / Survery: Easy to find and fast service and after the delivery ex- cake- better than the picture Love the great service -)
Customer Review / Survery: Been using you for years. Very happy overall. Great variety, easy navigation and great followthrough in SL
Customer Review / Survery: It is great, I am so delighted since it is delivered on time. I suggest you to include an option in your order form which facilitate to include google map for recepient location identification.
Customer Review / Survery: It was my first time at kapruka. I am delighted about your caller center. when I called they approached nicely and provided the info I needed. Also the delivery was perfectly done and on time. I am very much happy that I joined with kapruka family. I am Looking forward to do more shopping with you guys. Thanks Kapruka.
Customer Review / Survery: Excellent.ordered it just one day prior but delivered on time before I wish.my mom was very delighted see it and apart from all the cake was superb as per recipient
Customer Review / Survery: lovely. i called the srilankan office in the morning of delivery day. they confirmed it. and the gift was sent perfectly. good service. hope to do business with ur company real soon -).. awesome..
Customer Review / Survery: It was good. Only concern was I wanted the gift to be anonymous but the received had been contacted in advance.
Customer Review / Survery: Its great to have this kind of e-market which does their service effectively.I appreaciate your work
Customer Review / Survery: During the delivery, you shouldn`t not call to the sender. In the case of my delivery, I got a call on the middle of the night and asking a phone contact of another person since the original receiver didn`t answer the call. I don`t expect to you to call anybody. Please try to deliver without calling anybody. In that regard, in truly disappointed. I would say overall you did a satisfactory service.
Customer Review / Survery: Actually I think kapruka srilanka creates a very better chance for customers to make surprises and make the people so happy.As I?m in Japan, it?s a very very helpful for me to send gifts for my family and friends on their birthdays..I really recommending Kaoruka srilanka to others as I?m using Kaoruka usually.
Customer Review / Survery: HI GUYS, U HAVE MIXED THE ABOVE ORFDER WITH THIS OREDER.(AL1AF0DEE2AB) I HAD TWO OREDERS FOR UL. AND THE FLOWER ARRANGEMENT WAS MIXED AND IM NOT SURE WHAT U HAVE SENT TO THE OTHER PERSON IM BIT DISSAPOINT . I NEED THE FLOWER BOQUET TO BE DELIVERED TO HOMAGAMA ADDRESS,NOT THE SINGLE ROSE, CAN U PLEASE FIX THIS.YOU CAN DELIVER IT EVEN LATE THATS FINE.
Customer Review / Survery: I always love Kapruka gift service .You guys doing so much amazing service to people who need to send love and caring to their loved ones .I love your service it`s amazing .Delivery guys also doing amazing service .Thank you all of you for send my gift for my Mother .Give my thanks to all of Kapruka Members who makes my dream come true .Always love you Kapruka Long live Kapruka...!
Customer Review / Survery: Happy about your service. But the cake deliverd looks cheap not like the cake i pick from your site. Nit happy about the appearance of the cake
Customer Review / Survery: Shopping experience is good. Please provide more shops with options. It would be great if you could provide shopping from multiple shops in a single order. also I wish you would remove the delivery charges at least for the colombo district. not just city limits.
Customer Review / Survery: Hi, thank you so much for the excellent service. My cousin Suhanya`s birthday is today and I couldn`t place an order for the cake until late last night. She is in Ahangama Miriswaththa. I`m currently staying at Nugegoda. I called the hotline this morning and expressed my concern about delivering the cake somehow within today asap and the cake was delivered even before 4pm. My cousin was so happy and I owe you guys big time for making her smile at a difficult time in her life when he father is actually facing a medical crisis. So, a BIG Thank You to all of you!!!
Customer Review / Survery: This is the best I ever read in my life. This reading made me to think about myself, self improvements to get the best of my life. Directing me to find answers through Buddhism is the best message in the reading. Budu Saranai.
Customer Review / Survery: I have been using kapruka to send cakes and food to my parents for around 2 or more years. The service has been exceptional. But, just found out that the cake I sent my father did not have the birthday wishes that I had requested and paid extra for on the order. Not sure what happened.
Customer Review / Survery: Great user friendliness in the website. Really like it. Supportive persons in the delivery. Wanted to change the delivery location, and the delivery person reacted very positively. Appreciate that.
Customer Review / Survery: I have been sending gifts to SL via Kapruka for number of years and the service keeps getting better and better. I really like it when I get a message when the gift has been delivered.
Customer Review / Survery: This time the order was delivered on time, last time there were delys and the gift was sent two days after
Customer Review / Survery: I`ve ordered number of gifts from kapruka as I`m living in USA. This is the only possible way that I can send something to my relatives in Sri Lanka. Kapruka helped me to keep them closer than I think. And as Kapruka can deliver gifts to all over the country it is a huge benefict. But I like if you can deliver in the morning with the freshness than in the evening.
Customer Review / Survery: Kapruka is generally good place to shop. But some of the suppliers are letting you down when it comes to food items.
Customer Review / Survery: I ordered first time. Really it was great and correct time and on time arrived thank you karuka team Good job guys
Customer Review / Survery: I have done a couple of orders with Kapruka, and I am really happy with the service. From recipients I heard that the products were of really good quality and all were delivered on time without a hassle. Recently I ordered some cup cakes and customized cakes and they were superb! Great service!
Customer Review / Survery: Service was good.. Happy to be a customer @ kapruka. And please take more care while delivering cakes..
Customer Review / Survery: great service and easy for us no need to involve after purchasing they given a massage after the deliver its good and good luck kapruka keep going
Customer Review / Survery: I guess this is my 3rd time ordering some gifts. I must say, the method of purchasing items is very easy and convenient. And your delivery is fast. Thank you so much for the service.
Customer Review / Survery: Good. Had to make a call to instruct some info about delivery. The call was answered promptly and politely. How ever I could hear talking in the back ground so the person who is answering was interfered. Proffessionalism of the service can be improved by sorting out such issues. After all, it is the gateway to the outside world by Kapruka. So the phone calls must not be interfered and dealt with great concern an enthusiasm. This will ensure a great service to us by you.
Customer Review / Survery: I was shopping for a bouquet of flowers for a birthday girl. The choice in your web-site, all reasonably priced, with pictures, was unbelievable. It would help a little more if you were to name the flowers in each arrangement.
Customer Review / Survery: This is great service!! I`m loving it because you have same day delivery also not just Colombo anywhere in Sri Lanka... !! Thank you so much.
Customer Review / Survery: Service is good.product also good.i thank kapruka.but hotline didn`t answer my call. The delivery took too time.delayed from promised time.
Customer Review / Survery: Excellent service well done Kapruka!! Because of you we keep in touch with our relatives and friends Thanks a lot Karnika
Customer Review / Survery: Kapruka was very thoughtful in delivering my order. When I ordered food they called and enquired whether to deliver for lunch or dinner, and made two trips in delivering the cake first and then the food! Thankyou Kapruka!
Customer Review / Survery: Actualy the message which i sent through a white post card not deliverd. To be honest i am not satisfied because of that.
Customer Review / Survery: Excellent service.but for an improvement,would like to suggest to give the feedback whether u can deliver it on the given date by the time of payment will be fine.this time I wanted to send the gift on the same date.but after few hours in the evening informed me it will b delivered on the following day as the delivery has been left in negombo.this is the 1st time I experienced such thing.other than that happy abt the service.
Customer Review / Survery: Very easy to pick the products. Greatly appreciate the quick service provided through emails and calls. Delivered the basket on time.
Customer Review / Survery: Thank you for the food delivery, great job! I ordered for 8th and 9th dinner also, keep up the good work!
Customer Review / Survery: Its quick, relaiable and hasslefree. Thank you Kapruka for being there. I am able to bring a smile on my mothers face and its worth every thing to me. Everytime i have to send a surprise to my family back home i dnt have to think teice i just log onto Kapruka and choose wat i want and send the following day i receive a call from my mum and she says `wow thank you so much its a awesome surprise`. Thank you once again Kapruka
Customer Review / Survery: Great service, very professional. I was able to find things I am looking for. ... prices are reasonable
Customer Review / Survery: It`s really great experience. I ordered Monday morning and they delivered before afternoon. Keep it up
Customer Review / Survery: You guys are one of the best specialty online ordering I have ever experienced. I have been using this site for almost ten years now. you should improve on treating loyalty customers and giving them more benefits and to have a plan on retaining them.
Customer Review / Survery: I was ordered cake back in 2015 but cake under baked, then I`ve informed to kapruka. after a while kapruka team came over given cake for cake by replacing the under baked cake and that`s called customer satisfaction. Sounds good keep up the good work kapruka.
Customer Review / Survery: A great selection of gifts with an easy to navigate site but the recipient of my gift said the delivery person was very rude and that the customer service wasn`t very good.
Customer Review / Survery: Your service is quick and fast. Delivered the item within particular time period. But delivery change to out of Colombo is little high rate.
Customer Review / Survery: Well as it was a photo cake that I ordered as a surprise gift for my fiance and the order has arrived on time like before the actual TAT time and she was so happy about the gift heartly that is for that
Customer Review / Survery: I live in Europe and sent hits through Kapruka to my family members for their birthdays and anniversaries and I love it! I?ve been a loyal member and Kapruka is doing a great job! No disappointments-) thank you!
Customer Review / Survery: Each time the orders were delivered without a problem. But my most recent order was delivered to the wrong house. Big mistake. PLEASE ADVICE THE DELIVERY PERSONAL TO CHECK THE RECIPIENT`S NAME BEFORE HANDING IN THE ORDER. IT CAN BE SIMILAR ADDRESSES AND CAN BE HOUSES THAT RECEIVE KAPRUKA ORDERS OFTEN. PLEASE MAKE SURE THEY DOUBLE CHECK THE NAME OF THE RECIPIENT AND NOT JUST DELIVER IT TO A HOUSE THAT IS FAMILIAR TO THEM.
Customer Review / Survery: The shopping experince is amazing, its easy to choose and a wide variety of things are available, i like how the delivery is on time and the transaction is easy and fast!
Customer Review / Survery: Very good professional and prompt service ! I have sent my sister some money on Saturday and was delivered to her Home on Monday. Thank you. I will recommend your company to any one who would like to send cash or gifts to Sri Lanka.
Customer Review / Survery: my friend wanted sugar free apple juice for his father bcoz he caught dengue fever.ath that moment he couldn`t find that one anywhare.so i checked it with u. i make deliverd it in one hour. it helped for that uncle . and he was even a sugar patient. so thank you kapruka.and after i oderd cake to my friend.and i have got many gifts from my friends via kapruka too.so i have good experience with kapruka.thank you kapruka.and best of luck .go head -)
Customer Review / Survery: Pictures of flower boquets dont match the description. Eg - picture shows more roses whereas the description says 5 roses. A bit misleading.
Customer Review / Survery: nice and excellent service. but delivery services faced some difficulties to find recipient address.
Customer Review / Survery: Website is easy to navigate and plenty of selection in the cake and flowers category. You could use more selection in the gifts category.
Customer Review / Survery: actually its good service and i am satis with that, more chochlete varieties if you have its better to select, thank you keep it up
Customer Review / Survery: I had hard time finding nearest destination section to watalla since the drop down menu did not allow me to click on it. I would have preferred if it was optional and did not have to pick an area which i am not aware of. It was confusing. Online chat will also be very helpful
Customer Review / Survery: I have been using Kapruka many times to send my loving thoughts through gifts,cash, groceries, cakes and food as we are living far away and this is theonly way we can make them happy. More variety will be very much appreciated.
Customer Review / Survery: Lot of varieties to choose on cakes, delivered to the designated place on time.. overall it?s a good service
Customer Review / Survery: Satisfied with service you are providing when we don`t have our love ones around.. Make them feel we are still care about them
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