Kapruka reviews by recent customers - Reviews are updated daily.
Showing most recent 100 reviews
Customer Review / Survery: One suggestion I have is to indicate the serving portion of each dish. For example if I order a biryani how many persons are included. The size of the portion is very important to order properly. As the price too varies for the same product, it will help if you say serves 2 people or 1 person etc.
Customer Review / Survery: Good service.i was happy that my order reached the destination before the time I requested . Good job keep it up
Customer Review / Survery: First of all would like to thank you for this valuable service, which means a lot to us, for people who are away from the families and missing the loved ones and the country -) Shopping experience is great and we also experienced that the Kapruka cakes are very good and I always select Kapruka cakes to all the others.
Customer Review / Survery: Your web site is super user friendly.method of categorizing item is most easy to select items. And your service is very quick as I hope. Tanks for your service
Customer Review / Survery: I won`t hesitate to bring future clients to your establishment! Thank you for the wonderful and relaxing service! I am highly pleased with the professional manner! Thanks Alot! U All are excellent! V All Appreciate your work and dedication! Customer Service is Superb! Thanks Again!
Customer Review / Survery: I had a Great experience with kapruka shopping. But some stuff like had bags and dresses has to be added in shopping.
Customer Review / Survery: I have ordered a cake, it was very similar to the image, which is in the kapruka website. It would be really great if you can add the width, height and length like information of the cake as well.
Customer Review / Survery: I was not happy with the flowers. They were not looking fresh. Hope you will increase the quality of these kind of items
Customer Review / Survery: Grocery items page is not very user friendly. I am having issues I finding time all the time.. For example I have to use Search for Sustagen all the time
Customer Review / Survery: We ve been using this service for about 6years now Majority of times excellent service All the delivery personal are very efficient and takes so much care during delivering
Customer Review / Survery: called me personally and managed to send a cake to my mother who is terminally ill and just came home from hospital and it made her very happy to have a nice birthday cake
Customer Review / Survery: Kapruka has the best solution of gifting and showing love an care to our loved ones I have always ordered since traveling is a issue far distance .thank you kapruka for ur lovely service and support
Customer Review / Survery: It`s really interesting, and easy for shopping since you have separated the items correctly according to the concerns
Customer Review / Survery: My order was placed well ahead the order to be delivered by 11 am. They have called by 11 am and the items were delivered by 3.30 pm very much late. Im very much disappointed.
Customer Review / Survery: Fastest service I ever seen!! Because once I remembered My mom`s birthday,it was already late, but I felt to order something from kapruka Since I have past experience.My expectation was fulfilled as per my wish.its my moms 60th birthday.i was really really happy about your attention.thanks #128522 #128077
Customer Review / Survery: This is the 3rd time I have purchased something and and im more than delightful to say that its beyond the expectations. Service is at it best and I?m glad we have some service like Kapruka.
Customer Review / Survery: Excellent service. Please add more food restaurants which is available delivery covering main cities and towns in colombo
Customer Review / Survery: It`s awesome how quickly you deliver... I am very happy with your delivery time and even the checking out is very convenient. keep up the good work.....
Customer Review / Survery: As a regular kapruka user this is Undoubtably very convenient and fast.. my order was delivered a littler than expected, other than that it?s a great experience..
Customer Review / Survery: It was an amazing shopping experience since everything is available at Kapruka. Keep up the good work!!!
Customer Review / Survery: It`s very nice experience.and we thera are many payments methods it is very easy.but your customer service hotline has to increase..because they rarely answer the phone
Customer Review / Survery: Cake is good beautiful but.. I ordered birthday candle60 .. Not deliver to them.. Little upset ... Pls refund .. Thank u
Customer Review / Survery: Service was really good even though it was little bit hard for you guys to find the delivery location. When you couldn`t deliver the order it really nice that you gave me the call and went back to deliver the order on the same day evening. Thanks guys great job.
Customer Review / Survery: I placed the order for delivery to be made on April 16th. But it was delivered on April 17th due to holidays in Sri Lanka. But this was not mentioned when I placed the order. Also, although I got a mail stating I can view a snapshot of the gift, it was not possible. Apart from this the service was ok.
Customer Review / Survery: It has always been excellent. Even sudden changes such as the delivery address are taken into consideration. To be honest, Kapruka is one of the first thoughts in my mind when I think about sending some gifts to my family ..
Customer Review / Survery: It`s been reliable and very convenient.. They will always deliver and you don`t have to worry about online payments..
Customer Review / Survery: Shopping experience is great.. have variety of selections. I wish if the team could circulate an email when Kapruka Vendors are closed.. Because I did not know they were not working on 15th and 16th April. Because I was surfing website 10th , 11th April but there were no notice as such even in the website.. It`s all fine after all but still i think a random email would be great.. -) -)
Customer Review / Survery: I really commend the prompt service provided by your staff members who delivered the requested gifts to my spouse. I would love to recommend KAPRUKA.COM to anyone who needs to send gifts to loved ones. Keep up the good work.
Customer Review / Survery: The item I bought lacked a proper view on the screen . When you buy from ebay by moving the cursor around one can see the item clearly, here I could only look at the picture, this could be improved on
Customer Review / Survery: this was my second time to use Kapruka and they are very good in commitments. The cakes were amazing and tasty also cost effective. I highly recommend this service to anyone.
Customer Review / Survery: Shopping with kapruka is easy and convenient. Points to improve add more gifts categories and more vendors base for out of country delivery.
Customer Review / Survery: I place the order for 14th of Feb for Melbourne. it normally take two days process. But they delivered my order on Feb 14th itself. That is a real surprise for me. Thanks to Kapruka
Customer Review / Survery: Order was delivered to the correct location at the perfect time #128076 #127995 and the ordered gifts were in perfect condition.
Customer Review / Survery: I have been using Kapruka to send gifts over 10 years. it`s service is reliable, convenient and timely.
Customer Review / Survery: I had a great experience with delivering gifts to my parents. They were supprised from that unexpected gift. And they said that the quality and taste of the cake I orderd for them was great
Customer Review / Survery: Kapruka service is reliable and efficient. They have never let me down. I hope they will continue their good work
Customer Review / Survery: The experience was excellent. The delivery was fast and quick. I couldn`t be happier with my order.
Customer Review / Survery: Making my loved ones happy by clicking few keys from 1000 km away from home is a reality with Kapruka
Customer Review / Survery: You are doing a superb job. I hope you will find suppliers in Kandy, Batti and Jaffna and expand your services to those areas.
Customer Review / Survery: Products are great. But I think it would be better if you can make arrangements to deliver home made food and other eateries to out of colombo areas too. Sometimes when I wanna send my mother a quick surprise lunch I have only one option which is Pizza Hut. They don not prefer go to our house. One time they asked my mother to come half way. And the Pizza Hut food is not what I wanna send them. SO consider about that too.
Customer Review / Survery: This is my third experience with Kapruka. I really appreciate your great service. Thank you very much for your great service.
Customer Review / Survery: Good delivery service on time and courteous. Please make sure the wording on gift card is conveyed correctly.
Customer Review / Survery: This is my second time with Kapruka and it was great. When sudden events happen there is no one to help except Kapruka . Thank you so much for your trustworthy service.
Customer Review / Survery: The gift items are lovely, especially the cake selections. I love to send them on anniversaries and oter occasions to my family in Sri Lanka.
Customer Review / Survery: I like how you notified me of the dispatch and delivery times. Although photos of the gifts were sent via email, an error prevented me from opening it. So that glitch needs to be addressed. Also, on the website, there is no way I could sort the items in accordance with their price.
Customer Review / Survery: I am impressed that Kapruka has branches in Australia, Sri Lanka, USA, and the UK where we all have family and friends. But I am very disappointed with your customer services in replying my emails, instead, you all send a generated email reply and respond so far for one week. When I ordered the cakes on the 8th I realized that there is no way going back and canceling as it had already taken the money, until then it did not show up the amount or the number of items or anything. Then when I found out your system has picked up two cakes for the other order and not one I tried to go back and adjust but your system does not give us that facility or any other option and until now no one has given me the assurance that you are going to pay me the extra AU$53.08 charged from my visa card. Therefore, I am asking Kapruka to consider this mistake that has happened on your side because your system does not allow the customer to check the items like how it did before when I ordered the first order. Therefore, kindly look into this and refund me the extra money charged, please.
Customer Review / Survery: Excellent.it was for my parents 45th anniversary. They are so happy. Thank you.keep up the good work
Customer Review / Survery: Good service is been provided by kapruka such as on time delivering and more than 500 of items to be selected to shop.
Customer Review / Survery: shopping experience good, you can improve by looking as aliexpress.com how they do the shopping cart and other activities.
Customer Review / Survery: Best Good Sealing Online world of you Kapruka.I am Filing happy vith you speed delavery...Thanks Goo ahed
Customer Review / Survery: It is good. But it should have a chat line which can act immediately like in Wishque. Also action on our emails as soon as possible within two days at least. My credit card is overcharged and still, I have not got a solution for it. If you all gave us the privilege to check how many items or allowed us to adjust and delete any incorrect order status then this would have been prevented. Also, I don`t know from where two items got added to AA0A1BBD72F5 when I ordered only one cake. It is still worth if you could please refun the extra money charged on my credit card as I am looking forward for that please. Thank you.
Customer Review / Survery: The service was great...A great way to send gifts to our loved ones...Especially for seafarers like me...Thank u...
Customer Review / Survery: Its a good experience and variety of products are available for delivery. And the process is very much user friendly
Customer Review / Survery: It`s awesome. However, I felt the shipping costs outside Colombo is little expensive. If you can reduce that, the number of orders will eventually be high. Because, if some person needs to put two orders into the same area but different addresses, the shipping cost will be doubled!
Customer Review / Survery: I am really happy and satisfied with the service. Was easy to navigate the website and easy checkout. Would definitely recommend to everyone.
Customer Review / Survery: I appreciate your great service and no word to thanks. I think it is the most professional website in Sri Lanka to order goods and send it to the client. I love your service and keep your good works ahead.
Customer Review / Survery: So far I found every thing I needed and if I need to mention anything in future, I will do so. If you can arrange medical facilities by vouchers , like consult opticians, or any other consultations, through your service, it would be beneficial for elders (parents), who needs care from their family members abroad.
Customer Review / Survery: Service is great, so far have had no issues. That`s the only reason still I am using Kapruka service
Customer Review / Survery: U are sending mails only after gift has been received. If the confirmation as a SMS or call its will be good coz most of people`s do not using mail any time.
Customer Review / Survery: The shopping experience with Kapruka is easy (because of the well categorised website), secure (because I can use different payment methods at my convenience), and pleasant (because there is a lot of choice). Kapruka delivers on time and is reliable.
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