Kapruka reviews by recent customers - Reviews are updated daily.
Showing most recent 100 reviews
Customer Review / Survery: Very excellent service. I would like to thank for your delivery men .He delivered on time . And I love the cake way you made. Also my mom so happy about this surprise birthday cake. My family members said very testy cake #128512 thanks a lot.
Customer Review / Survery: Very happy about the service I received. Especially, appreciate the continuous feedback emails at various stages of the order, which helps to keep our mind at ease.
Customer Review / Survery: Would appreciate if the team can maintain privacy of the message sent along with the gift. Some other providers have the message in an enclosed envelope so that the delivery person don?t have an opportunity to read it ( I am not saying that they read it, but there is a possibility). Also the websit is now becoming more crowded with SKU?s so appreciate a change of the website theme.
Customer Review / Survery: It?s great experience to shop online in kapruka, I?m really impressed with the work you team has done #9989 on Valentine?s Day , I knew it might be delayed due to huge number of orders fr valentine, but you guys are managed it well , keep it up guys cheers #127867
Customer Review / Survery: This is ameazing and I wanted to send a gift to my mom on her birthday to her school where she is teaching, It was delivered on time as requested and she is really haapy abt that.
Customer Review / Survery: excellent service .. you managed to deliver the wedding gift on time even though it was on a very busy day for you guys
Customer Review / Survery: The service that you given is excellence, delivered on time, and the taste of the cakes also superb.
Customer Review / Survery: You should have a Chatbot or some online assistant. There are things that people need to ask, even simple questions which an automated assistant can quickly help which a standard Q A page cant do.
Customer Review / Survery: I ordered the Samsung Mobile as it shows Rose Pink color but they have delivered a black one. I felt cheated.
Customer Review / Survery: This is the first time I sent a gift from Kapruka. But i have received gifts from my husband from Kapruka several times. I know kapruka doing an excellent service to its customers.
Customer Review / Survery: I appreciate your gift-giving skills.Your customers will feel valued and appreciated. You take personal responsibility for customers. Many sincere thanks go to you for such a thoughtful gift.
Customer Review / Survery: Everything is good Please add some method to deliver the gifts without calling the receiver (ex google maps or save the root after one visit)
Customer Review / Survery: As usual I always choose Kapruka for online shopping. Grate service. I like way you update the customer. Happy customer. Thank You Very Much.
Customer Review / Survery: Very user friendly and easy to order from your website Also quick feedback re the stats of the order very helpful
Customer Review / Survery: I have been ordering for years,I do not have any complain..Delivered on time..they always fulfill the requirements.
Customer Review / Survery: The note that was supposed to deliver to the recipient was not delivered. Overall it was a good shopping experience but I am disappointed with the note that was not delivered
Customer Review / Survery: Its super convenient and fast.. I ordered 2 fruit buckets..and fruits were super fresh and good quality.
Customer Review / Survery: Kapruka would be my first choose for any special moment in my life,it has got varieties of items which anyone would prefer as a gift.
Customer Review / Survery: Very quick and very good service kapruka. I orderd rs 20000 gifts for valentine to my boyfriend . Your gifts best of more than picture. Recommended trustful service
Customer Review / Survery: this was my first experience with kapruka. everything was perfect from the point of order to the delivery. I didn`t make a single call to inquire. the cake got delivered with no single mistake. I received the confirmation a mail`s from the point of dispatch to delivery .
Customer Review / Survery: I would like to know why you guys have fail to deliver the birthday card (feel my Love pop up greeting card)As per my order.. this is not the first time, this is the second time you have done same mistake., on the previous time the receiver had called several times after the continuous follow call only have got the card.,I would like to know what happened to card that I paid that my receiver(wife) had not get yet.
Customer Review / Survery: I am very satisfied with your service. You are doing a best service. Its really worth for someone like me who is not in sri lanka and wanted to keep touch with the loved once. You help me to be closer to my loved once. There is no words to explain how kapruka is important to me. Thanks again and thank you for the wonderful service
Customer Review / Survery: Service is execellent But to reduce delivery cost you can find dealers closed to out stations recepents
Customer Review / Survery: Last year Kapruka sent image of the order once it ready prior to delivery however this year there is a no image send.
Customer Review / Survery: It was easy to Order the gift online the delivery has been done before 12 noon it was awesome I didn`t expect a quick service like that
Customer Review / Survery: The order in reference was delivered on the date requested, however in the late evening after 5.00 pm. Wish the delivery personnel had the courtesy to keep the recipient informed of the delay.
Customer Review / Survery: You guys literally are doing a great job .. its just so very easy to be sending stuff home with just a few clicks .. so convenient and so helpful! Thanks a bunch #10084 #65039
Customer Review / Survery: I have been using kapruka for long time. Amazing service. Easy transactions. Best Varieties of cakes. Hope to deal with Kapruka in the future too.
Customer Review / Survery: Reliable service. Did everything online and delivery was perfect. Even at the time of valentine my delivery was taken place as suggested on the order placement
Customer Review / Survery: I have experienced kapruka many times. Excellent service. But my Valentine?s gift was delayed that?s the only bad thing happened. Anyway kapruka is still best.
Customer Review / Survery: Was my first time using your services. It was easy. It was quick. All in all a very good hassle free experience. Very happy . Will definitely use again.
Customer Review / Survery: Great experience even though at times they deliver end of the day still its one of the best online store keep up the good work guys
Customer Review / Survery: The service was excellent...as I thought it will get but eventually my partner got on exact tym and date....iam very happy abut it...and he loved it much
Customer Review / Survery: I have ordered many items from the Kapruka, And personally think Kapruka.com is the best. Because the delivery is very fast and reliable. thanks for best service and its awesome experience.
Customer Review / Survery: This time the collection was very limited. I was looking for a birthday cake for my daughter, but may be because of the rush time, most of the stuff are out of stock.
Customer Review / Survery: It was very easy and straightforward. Appreciate the notification that alerted of possible delivery delays. Great work
Customer Review / Survery: I haven`t done online shopping before. So this is the first time. And I sent it as a gift. I`m so satisfied with your service. But tgere is one thing. I tried to contact you several times via hot line. But I couldn`t do it.
Customer Review / Survery: On time deliveries are awesome. But there should be an option for the particular Time delivery would be appreciable.
Customer Review / Survery: The website is user friendly and makes it easy to shop. Also like that kaoruka offers a lot of products.
Customer Review / Survery: I have ordered several items through katuka and all of them got delivered in time and in good condition. I`m very satisfied with your service. When we order items from USA, the taxes are very high. It makes the cost almost 3 times or 2 times original price of the item. If you can make some arrangements to make it less and get us those items for a reasonable lesser price it will be highly appreciated. This is when it comes to small items only. Thank you for your service. All the best
Customer Review / Survery: Actually I really appreciate ur service, well um, according to mine it was delivered on time without any time delay, Thank u so much Kapruka, I`m also looking forward to deliver more gift items through ur company... Pray continue ur excellent service, well done.
Customer Review / Survery: The flowers was in superb condition. I really love the quality. Though it is the Valentines day, they managed to deliver it within office hours. Really happy with the service.
Customer Review / Survery: Excellent service . I have dealed with some more comapnies. Bud I didn`t believe that kupruka will do such better service. Hope your continued service and expect to shopping in your company further. best of luck. Thank you.
Customer Review / Survery: I?m really happy with the service. Even though it was busy cause of Valentines it was delivered on time.
Customer Review / Survery: I have used the service many times from here and overseas and had no issues with dileveries. It`s nice to see a local company working together like this.
Customer Review / Survery: It was very good first time when I surprised my wife for birthday. The delivery was on time perfect everything was supperbered more than I expected. This time also they was fine I ordered flower bouquet only but it wasn?t like in the photo on the website was almost all the flowers was dry. Anyways she was happy that?s all You guys are awesome as always.
Customer Review / Survery: I am so very impressed that my request for gift delivery to Polonnaruwa was executed efficiently. Thank you so much for your excellent service
Customer Review / Survery: Excellent shopping experience. Very easy to order and recheck the status. The gift was prepared with beyond the expected standards. Well done Kapruka team.
Customer Review / Survery: It was good to do shopping with kapruka.com.Simply the service is great. But delivery charge quite expensive to Jaffna.
Customer Review / Survery: The shopping experience was very good. The order was delivered on the intended date although the number of deliveries was high. The delivery person contacted the recipient and the delivery was arranged without any effort. I ordered two items and was not sure if it was to be delivered in one package or two instances. It would have been good if I have known about the availability of each item that can be delivered in one instance.
Customer Review / Survery: Good service is done. I have sent an email regarding the order before delivery date but didn`t get a reply from your side. Next time try to reply customers emails. Anyways overall good service and wish you luck. Thanks.
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