Kapruka reviews by recent customers - Reviews are updated daily.
Showing most recent 100 reviews
Customer Review / Survery: Shopping with Kapruka was really easy and comfortable. But I would like to see more things in the same item category.
Customer Review / Survery: `I really appreciated being notified when the item was picked up and when it was delivered. I am out of colombo and needed to get something in the area sent to someone in the area, and this was a great solution. You were suggested to me by WASTHI Anushka.`
Customer Review / Survery: Actually It`s easy to order and I got the delivery email when it reached. when But this time It took few days(2 days) to get delivery email due to overseas delivery. Better If you can improve that.
Customer Review / Survery: It was a great service by Kapruka.I am customer since last five years and i know that kapruka will deliver on time without to follow up.i ordered a cake to mothers birthday and due to work load i did not followed and it was delivered on time and i got a call from mother.much appreciated thanks
Customer Review / Survery: Call center staff a was very helpful and delivered tge information in nicer manner with a shorter time
Customer Review / Survery: I ordered the vegetable basket. The date option allowed me to choose the same day after entering the post code and I placed my order without a problem. Then you customer care called and said that they can only deliver it the next day since it takes time to prepare. Maybe you can insert this while we feed information with the order. The delivery has also disregarded the timing instructions I?ve given
Customer Review / Survery: This was not my first experience with Kapruka. All I can say is, Kapruka is the Srilanka`s leading No.1 online shopping website who grow fast and will continuously give my support.
Customer Review / Survery: yah realy great services who needed it ... small mistaken has done in name name shuld be ahamed but its was ahmed !!!!!!!!!!!
Customer Review / Survery: Iv been sending gifts to my family from kapruka since a very very long time and not a single time I was disappointed! Keep it up kapruka team
Customer Review / Survery: I?ve known kapruka since I was a kid. My father used kapruka since then and now following his footsteps, I?ve started using kapruka too. You guys provide the greatest service ever. I?m so glad about your cooperation and this awesome service.
Customer Review / Survery: We have less options of selection. More gift variety which including some other country products seem to be a good intention if you can deal with. Example branded items like Nike , Puma etc.
Customer Review / Survery: Excellent. Such efficient service not encountered todate from an online site. They go out of their way to please customers I must sincerely thank Madu of the Melbourne Office for processing this order without a hitch.
Customer Review / Survery: I really appreciate your valuable effort that helped to present a gift on time. My gift has received right on time and again I really appreciate your service.
Customer Review / Survery: Very fast deliver and clear customer service in kapruka. I would like to rate 10. I will recommend for others my friends to use kapruka service
Customer Review / Survery: The services rendered are nothing short of excellent. I have been using kapruka for quite a few years, and never have been dissapointed by the services or of the quality of the goods delivered.
Customer Review / Survery: Good, I haven`t had any problems with any of the orders I`ve placed and they always arrived on time.
Customer Review / Survery: Excellent services System is very good Staff service is very good. Easy system access Food are in good quality
Customer Review / Survery: Actually, of other shoping sitets in Sri Lanka, Kapruka has a special thing. That is nothing more than given a valuable service for the customer.
Customer Review / Survery: I`m absolutely appreciate your service. Kapruka has best variety of goods ans selection so that we can make better choices.
Customer Review / Survery: The website is user friendly and we can chose whatever we want and delevery was excellent. Thank you for your valued service
Customer Review / Survery: It was good. I wanted a personal delivery at first but then I got something batter. I was very satisfied. But the delivery status could use some work
Customer Review / Survery: Yes unbelievable service... Kapruka online service is the best service in the world,,thanks you again,,
Customer Review / Survery: Very helpful service. and I like if you can add more hotel gift vouchers. really happy with service.
Customer Review / Survery: This order is very valuable for me because I ordered this for mothers` birthday. And your crew is delivered it nicely. Fantastic service.
Customer Review / Survery: I have been using Kapruka service to send gifts to my family for a long time now and find it trustable and lead-time for delivery is accurate. Apart from this, there were times I made the purchase very late and had to get the gift delivered the next morning or the same day, and the customer service team helped me up with it to get it delivered on time. These are the reasons I value the service of Kapruka and would recommend to anyone for the services they offer.
Customer Review / Survery: I always trust Kapruka for all my home transactions from where i am now. They are reliable and trustworthy. Excellent communication. Thank you
Customer Review / Survery: Everything was great except the cake I ordered had a nice blue Macaroon on top in the picture but what was delivered was a pale green macaroon. It didnt quite look as nice as the picture.
Customer Review / Survery: The experience has been good so far. I`d suggest indicating that Mahaweli Reach gift cards are out of stock in the list itself without waiting to display it in the shopping cart. Thanks.
Customer Review / Survery: Great service. Easy to shopping with Kapruka. Especially the kapruka cakes are great and everyone loves them.
Customer Review / Survery: As always , It is happy to say that kapruka is the best place to recommend as a better shopping place.. there is no another place to compare with you. Great and best service..thank you very much..
Customer Review / Survery: Kapruka is a great way to send gifts and cakes to the loved ones ... I highly recommend kapruka to anyone ... wonderful service #128077 #127996 Keep it up
Customer Review / Survery: * The Service was great! Highly Appreciated. From the Item Selection to Delivery I`m satisfied. -) * As we are Sri Lankans we are Price Sensitive. So I would like to see more reasonable Pricing, which you`ll could Negotiate Prices with your Partners and pass the benefit to the Customer.
Customer Review / Survery: having shopping with kapuruka is always a great experience. because it has some good collection for the arrange the gift.. their service and communication are good with the client to meet the expectation and arrange the delivery as well.
Customer Review / Survery: Kapruka has been reliable in delivering products on time. I appreciate their updates on the order status.
Customer Review / Survery: Kapruka has the best variety of options to select from. Simple it would change your mind and make sure you select the best option.
Customer Review / Survery: I am happy with today`s service and didn`t expect it will be delivered so quickly. Great work guys #128076
Customer Review / Survery: I would like to say ur service is best and I appreciate and keep it up. When I happened to see my friends I always encourage them to get the Kapruka service because it is quality and accurate.
Customer Review / Survery: I only ordered a bouquet of flowers but I was very impressed with the tracking system and prompt delivery. Have hardly any criticism to give, love that you do same day delivery.
Customer Review / Survery: This was my very first time ordering through Kapruka and I am so impressed by your service!You guys were efficient and delivered on time.Great customer service from your hotline staff. Definitely looking forward to shop more! Thank you.
Customer Review / Survery: I?m so grateful and really happy about the service..as it was done perfectly in few hours once the payment has been made..seriously no idea of the taste and the quality of the cake as I?m in overseas..hopefully all is well..
Customer Review / Survery: Delivery is always on the correct date. Goods are of quality and are packaged well leaving no damages. Customer service is great and easy going.
Customer Review / Survery: Really loved with your services, the cake looked great , overall everything was perfect.. thank you so much kapruka, hats off to u guys
Customer Review / Survery: Improved user friendly online service. Like the updated delivery tracking information. I have move confidence in using Kapruka in the future.
Customer Review / Survery: I appreciated the telephone call to me when you could not deliver an order after Easter Day terrorism (4 21 19). This was the order of the S.L. Army no fault of your`s ! I am a fairly long standing customer regularly using Kapruka. Thank You.
Customer Review / Survery: Hi i have being ordering with kapruka for a year and few months now. And kapruka is the best and online onilne shopping channel with so many varieties like fresh flowers at reasonable price,restaurant food and especially books and all the good varirtys of cake. I live abroad and through kapruka i had many moments to get closer to my loved ones and spread smiles on their faces.
Customer Review / Survery: I am Happy for your?re service and i had to send a gift to my mother that lives In Sri Lanka and i couldn?t do that cause I?m in Denmark so I?m really glad that you guys could do that!
Customer Review / Survery: Choices are great , but should increase the cake items more selection specially for MOMs . also have a problem with ordering multiple choices
Customer Review / Survery: Highly appriciating, because of the peoples who are bearing their golden opaetunities as they far away from their lovers.In that movement the Kapruka...gives fullest support to settle the movement .
Customer Review / Survery: The package was delivered on time and I am thankful for that. But I have ordered 3 items which include a free cane basket as well. But along with the other two items, this cane basket has not been delivered. That made a bit confusing and an inappropriate thing you to do for a gift.
Customer Review / Survery: It was my first Kapruka service that I received. The account creation and login was very simple and easy. The communication via online has been so great. Acknowledgements and confirmation of order delivery was very prompt. Overall, I have a very high regard about the experience I got and a great service experience, without doubt Thank you for the superior service that you provided to me. Wish your staff and your company much success in the future All the best .!!
Customer Review / Survery: Amazing service... I`m really happy that I could get it delivered on time since it was a rush delivery. Thank you so much Kapruka for your tremendous service. I would also like to recommend Kapruka to all my friends and colleagues.
Customer Review / Survery: Almost perfect service.... just care little more about outward purchase.I wish you all the best successful future!
Customer Review / Survery: Its a great idea to add more outlets and stores, However I find it complicated as It never give me the option to add from two places into one. Majority have time it has restrictions. When it was smaller it was sweet and easy.
Customer Review / Survery: product category navigation would have improved. Video Imaging would be an Option to try in order to give more feeler to the customer on product dimensions.
Customer Review / Survery: The website is convinient and also it send a payment confirmation email and also a confirmation email as soon as the goods are delivered. I feel that it`s a great and convinient shopping experience.
Customer Review / Survery: i had the best shopping experience with kapruka. its excellent service. im gonna recommend for everyone.
Customer Review / Survery: The shopping experience was very easy and user-friendly. I was able to find what I wanted and pay for it without any hassle.
Customer Review / Survery: I got an excellent service, delivery was done on the same day.. I am very much pleased for their service...
Customer Review / Survery: I`ve been using Kapruka for years. It`s really convenient and the call center staff are friendly. If I order a gift which is not available at the store - Kapruka make sure to deliver it the next day. I highly recommend your services to my friends and family
Customer Review / Survery: woow Silent service.. remarkable and recommended to shopping this without any suspicioun.. quality of the service is wonferful... and Thank you very much.. hope to shopping with you as always...
Customer Review / Survery: Highly recommend the Kapruka as they deliver on time and the descriptions of gifts are really accurate.
Customer Review / Survery: Excellent service by Team Kapruka. Delivery by on time all the time I requested. Keep up your good service with compromise the standards....
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