Kapruka Help Center – Explore FAQs by Category

Find answers quickly by selecting a category below. Each section contains frequently askedquestions about ordering, delivery, payments, and other support topics.

• General

  Frequently asked questions about Kapruka.

• Clothing

  FAQs covering the order process, returns, and service policies.

• Electronics

  Questions about warranties, delivery support, and product details.

• Grocery & Hampers

  Help with grocery orders, hamper packaging, and delivery policies.

• Fashion

  Guidance on order steps, availability, and service support.

• Food & Restaurants

  Answers to common queries on restaurant ordering and delivery.

• Fruits

  FAQs on product handling, delivery coverage, and freshness.

• Pharmacy

  Support questions related to pharmacy orders and delivery.

• Home & Lifestyle

  General FAQs covering order processing and delivery services.

• Books & Stationery

  Common questions related to book and stationery orders.

• Sports & Bicycles

  Support for sports equipment and bicycle-related orders.

• Mother & Baby

  FAQs on product safety, delivery, and order support.

• Jewellery & Watches

  Details on authenticity, gifting options, returns, and care.

• Cosmetics & Perfumes

  General assistance on product ordering and delivery processes.

• Cakes

  Guidance related to cake types, customization, and delivery.

• Flowers

  Answers on bouquet ordering, same-day service, and handling.

• Chocolates

  Help with chocolate gifting, delivery, and personalization.

• Customized Gifts

  FAQs on personalization, delivery timelines, and bulk gifting.

• Greeting Cards & Party Supplies

  Common questions on card availability and occasion-based orders.

• Gift Sets and Boxes

  Help with gifting bundles, product selection, and delivery info.

• Soft Toys & Kids Toys

  General support for kids™ toy orders, gift wrapping, and tracking.