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If you need immediate assistance, please contact our Cental office in Lexington, KY, USA.

Phone: +1-859-215-0159

Fax:    + 1-859-296-5961

Toll Free Customer Feedback
1-800-651-5099


Our Mailing Addresses

USA Office:
4461 Wellington Gardens Drive
Lexington, KY 40513
USA

Colombo Office:
400/60/9 Sarana Road
Colombo 7
Sri Lanka

Frequently Asked questions about Rental Cars in Sri Lanka through Kapruka

You could take a taxi from the airport to our pick up location. The address and the contact numbers of the Colombo rental office will be e-mailed to you.
Yes. We offer airport pickups from Colombo International Airport. When you make your online reservation, you will see a place to request airport pickup. A US$48.00 charge will be added for this service.
Yes. Almost all our cars are automatic transmission. Manual transmission cars can also can be arranged on a special request.
Yes. All vehicles are insured by the rental company. You will not require to pay anything additional for insurance.
You may use any International Driver's licence if you don't have your Sri Lankan licence. But it has to be endorsed by the Automobile Association of Sri Lanka. Also, you may use a driver's licence issued by your country, and that has to be endorsed by the Registrat of Motor Vehicles, whose office is located at Werahera - 18 Kms. from Colombo city. These offices are opened on weekdays from 9.00 to 2.00 pm. Our rental office will give you instructions on how to get there and endorse foreign licence.
Yes. You will be required to make a Rs 15,000 to Rs 25,000 fully refundable deposit depending on the type of vehicle you choose. You should pay this deposit in any currency at the rental office when you pick up your vehicle. The exact required deposit amount for your selection will be shown on the order preview page and on the confirmation e-mails we send you.
The rental office is located in Nugegoda. You will receive the phone numbers and directions to the rental office once you make your reservation.
You will need to bring in your Passport OR National ID card and a copy of the Kapruka reservation confirmation e-mail when you come to pick up your vehicle.
We make your reservations only upto 4 weeks, but your reservation is extendable. You may arrange an extension to your reservation at the time you pick up the vehicle. You will be offered the same or cheaper rates at the rental office when you extend a reservation.
There is a 90Km per day limit. Which means if you rent for a week, you have 630 km. This limit is plenty for any average user. If you are running over that limit there will be an additional charge. Additional charge varies depending on the vehicle (Average is Rs 25 per Km).
Yes, you may cancel your reservation by contacting us at least 3 business days before the pick up date. Cancellation fee is US$20.00.
We can not provide a cell phone. You can get a to-go cell phone at the Bandaranayaka International Airport's arrival wing from Mobitel or Dialog GSM sales booths.
Sorry we do not provide baby boosters. You may buy these from several outlets in Sri Lanka. The rental pickup office will be able to give you guidance on where to get baby items, including booster seats.
If you wish to do any changes to your reservation please contact our central office in USA. Changes can not be guaranteed, but we will certainly try to help you.
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