User Rating ✭ ✭ ✭ ✭ ✭
4.4 average based on 39 reviews.
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K A B MADHUWANTHI
8/10kapruka is very easy to shop for. and very very easy to pay. but some items are not there hope you can restore them. thank you kapruka.
10/10Im living outside Sri Lanka and I wanted to send something special to my wife on her birthday. And Kapruka helped me to get it delivered on time and she eas so happy.I felt so thrilled that it worked though Im away from home.Ive been using Kapruka for a while now and doesnt disappoint me.
BUDDHINI JEEWANJI LIYANAPATHIRANA
10/10It was on time and earlier than expected.
10/10Super fast. As a first time buyer very impressed. Also good to see u actually update ur stocks unlike Daraz.
9/10It was a great experience. easy to select needy items.
N W LUDMILA CHANUDI SENARATHNA
10/10I really appreciate your service. Your products are in very good condition. We can customize in any way. Your service is very convenient.
DHANUSHKA M ADHIKARI
LASANJANI VINDYA WICKRAMA
10/10Fast and reliable service as always.
10/10Excellent customer service and on time delivery . Appreciate
CHANAKA DUMINDA SENANAYAKA
8/10Your customer services team should be bit more professional when handling customer inquiries.
8/10Little disappointed today. It was my first time using your custom flowers option to send flowers. It was not what I expected I wish there was a method the customer could see the flower bouquet they send i.e. like a 3D mockup.However I would like to appreciate the excellent care and effort taken by your delivery crew in delivering the flowers fresh and cooled chocolates.
9/10You could upgrade the website to look much more modern and easy to use. I wish you could add a filter to sort out only the products in stock thatll be great too. Otherwise the overall process is quite simple once you get used to it. Absolutely love the fact that one could customise the flower bouquet.
JANANATH BANUKA JAYARATHNA
10/10Great service.its pleasure to deal with kapruka.Delivered on time.Thank you Kapruka
MURUGIAH SIVARAJAH SUBRAMANIUM
10/10I am happy about your service as the items have been delivered before the required time.However an email was received about two days before mentioning that there is no gurantee of delivery on that day and time. I was told that delivery is depend upon the availability of other deliveries to my location. So it made me frustrated as you are not committed to customers rather than taking customers for granted.
CHITRA SHANTHI PREGASEM
10/10Choosing items were ok. But you didnt have enough. But your staff didnt allowed me to cancel the order. They some how managed to provide me with similar stuff. And I m very happy to say my friends in Sri Lanka who got the package today are very happy. I requested for delivery 31st. But they asked one more day and I agreed. Now it is Done every one is happy. Thanks for everyone who helped me.
S SENERATHGE DONA
8/10Increase the options in your shopping list.
10/10It was really easy and convenient and its the most reliable way to deliver your gifts and things to your loved ones without any hassle.
9/10Requested following day delivery and done well. Website can be improved as quantity of some items cannot be increased and have to add one by one. Good to have variety of choices but some of them out of stock. Overall very good service.
10/10In fact the support you give to our unknown friends living in Sri Lanka through institutions like Kapraka to make them happy on special occasions and at any time is excellent. should be appreciated. thank you
Toll free customer feed back and buying support line: +1-800-651-5099