Customer ratings for Pomegranate By Kapruka Agri
MARISHA N AMARATUNGE
Never had any issues.. Best service ever. So greatful for kapruka i can send my granma stuff
MRS. RUKSHI S ABEYASINGHE
I ordered items at around 9pm in UK time and reached to the destination around 6pm next day in Sri Lankan time. One item was not available and they phoned me and said they are going to refund money for that item. If it was appeared your system that the item is sold out I would not order and much easier for both parties. Overall I am very happy for the service and Balraj was very friendly and quickly approached to me
Excellent service delivery was quicker than I expected
S K C R DESHAPRIYA
Great service. Ontime delivered
According to my experience it is an excellent service with an accuracy workload for the customers.
I was awesome. Your quick response for my inquiry is highly appreciated.
ISHANI G JAGODA
Your delivery service is good and food products are also in good quality. But regarding to my this order you didnt sent me Bananas 1.5 kgfruits00107. I hope you will refund me for this missing item
If you can dilivery delivery before noon time 11.30amwould be better.
It was great timing .
Im using your service since 2012 never forgot to fill this survey ASAP. But I never got the gift voutcher.Anyway I appreciate your reliable service
DR B FERNANDO
This time delivery very quick and correct. Thanks. Things have improved
Very useful service. Keep up this dignity.
Fantastic reliable service. I was able to order from Australia for a delivery to my parents in Sri Lanka
The shopping experience was good but I would have liked to see a more variety in the restaurant section as there were a few but some of them did not even have much of a variety in the menu even though in the restaurant itself has much more. I am not sure if that was because of the current situation Covid19 but I really hope you add more in to that. I chose to send a gift basket of fruits instead of which I was quite happy about. My mother enjoyed the fruits very much. I was happy to see pomegranate in the selection as well as woodapple.
Easy do shopping make our love ones closer
Good service on time delivery best feed back from the receiver easy to do the transaction
Shopping with kapruka is very easy and quick.The service is extremely good.Me and my family always use only kapruka for delivering things for our beloved ones on special occasions.Please let me know how to enrol with loyal customer programme
Some product are different from the advertised products
Excellent customer service.
DR L C SILVA
Problem with login into site.Send reminder such as previous birthday at least one months time and follow up emails thereafter.
Kapruka ordering site is of very low standard. Its nowhere closer to a ordering site of a basic start up company. You have to develop this site a lot. Its not customer friendly at all. I would give a few examples When you browse a product and it takes you back to the top of the list. You have to again scroll and find the place you stopped When you search a product it shows you as available and when you try to order it it says out of stock. Ive been a kapruka customer for 10 years now. For the last 10 years I have not seen a development in the Kapruka ordering site compared to how sophisticated the other internet platforms in Sri Lanka are. most of the items on Kapruka site are very expensive compared to the local market. Hope you have rectified this after Dulith Herath got caught to the consumer affairs authorities. Kapruka doesnt have enough groceries to order. Chive is very limited. most of the good stuff always say out of stock. positives Im very thankful to Kapruka for delivering the goods to rural outstation areas on time. That service is exceptional. Hope you take the feedback seriously and take action to develop the ordering site m. That needs the complete revamp. Thank you !