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Customer ratings for Cinnamon Grand Chocolate Chip Cake
LAHIRU LIYANAGE
10/10
Thank You very much and I really appreciate your service the order has been successfully delivered on the exact date.NADINI RASARA
10/10
Good ServiceASOKA SAMARAKOON
10/10
Thanks for delivering it on the date!EYANTHI SAMARAKOON
10/10
DULANI WEERASINGHE
10/10
The kapruka service was excellent and on time.V SATHASIVAM
10/10
It was a very nice experience shipping at kapruka. I intend to do so in future. However it would be nice if delivery charges are mentioned right at the start of billing process rather than at the end. Maybe a separate page that shows all the delivery charges to various cities.CHATHUNI WEERASIRI
9/10
You guys did an amazing jobPARAMI MUNAGAMAGE
10/10
GRATIA GAMAGE
10/10
The order was delivered just on time with good condition and the communication with the customer is appreciative.Thank youPRADEEP INDURANGA
10/10
It will great when the order deliver in the day customer ask your call centre person dont have much knowledge about the time period wich has taken to delivered an order. I have called three persons to know when they can deliver my order get difference answer from each . Service is good because we all are in a pandemic situation. I think they did their best for me.HIMASHI SANDEEPA
10/10
Delivery has been quick and efficientAlways prompt and friendly service. its easy to order and fast delivery and we love to shopping with Kapruka. Never any problems with deliveries or orders.WALISARAGE PERERA
10/10
So far good service provided. Scenes 2007ANONYMOUS
8/10
I am happy with the customer service but would like to share my experience purely with the idea of improving your services. I ordered a birthday cake on 31.10.2020 to be delivered at Kaduwela on 04.11.2020 on birthday. On 04.11.2020 I received a mail around 10.45 am informing that my package is on the way for delivery. As it was not delivered even after 4 hours I called 2 or 3 times on your hotline and it was informed repeatedly that the package is on the way. Finally it reached around 4. p.m. What I understand is that you have only one delivery van which takes all packaged to a certain area and Kaduwela being the last point of delivery it took so long. As a customer having ordered well in advance I am disappointed but I know its not the fault of your staff but the non availability of resources required. It was a birthday cake and should have been delivered much earlier on the Birthday. Please improve your delivery pattern so that the customer receives the item on time. I repeat this message is not to complain but to make you improve your services. As a Sri Lankan I am so happy about our own Kapruka and wish you all the very best. Thank you. Tamara WijesingheM V G P MATHUGAMA
10/10
CHARITH ASHINTHA
7/10
I order a Cake but it damaged.Toll free customer feed back and buying support line: +1-800-651-5099
