Customer ratings for Galadari Ribbon Cake
MRS. G. SENAKA
My order was placed including a birthday cake hamper and a gift. Delivery was on 9th Aug to com 15.Gift was out of stock and kapruka contacted me to say that the gift will be delivered next week. I requested to add a birthday card. But it was simply rejected and was told to order separately. I am a regular customer of Kapruka and I felt why couldnt they add a simple card At least Kapruka must have a loyalty customer list to consider such request.
Very efficient and reliable service when sending celebratory cakes flowers to Sri Lanka. Also great products to choose from.
MALINI DE SILVA
So far no complaints and always on time. Save delivery. So happy and thank you for your service during the current situation in srilanka.
GoodI was able to search order the cake swiftly.Cake was delivered safely timely.BadI ordered a ribbon cake from Galadari CAKE0GAL00203 but what I got is a plain layered cake with icing. Quite disappointed because its not what I ordered.
Very friendly service .
Super fast and great service
Excellent service and timely delivery. Also fantastic selection. Keep up your good work.
I love this service I have been using it for about 4years now excellent customer service and very prompt.
The first element of the shopping experience is the environment. you guys have done ecommerce perfectly. And also you guys are generating a trusting relationship between you the seller and us the customer. Not to focus on a single purchase but rather on building a longterm relationship with the client. Giving points rewards thats awesome. mobile experience the functioning of payment mechanisms provision of a virtual consultant page loading speed ease of finding products content of the description of each offerabove all are perfectly done Maintaining a wide and varied catalog of products that is also greatEngaging in communication with your customers and getting them to remain close to all your channels offline social networks website email. Sending emails continuously up to delivery pointOverall perfect service thanks Kapruka team
Kapruka very good
Followed instructions good communication. Great job guys keep it up and please stay safe and healthy!
Its really easy to place the order and also the customer service is really friendly. Delivered on time. Thank you
excellent service !!!
H B M W P V MAHAGEDARA
I really appreciate your customer service.I had a really good shopping experience with Kapruka.com. Really satisfied with your service!
I satisfied with your delivery
A. S. M. ISMAIL
Verry good service on time to received the things
CHANDIMA KULASEKARA AND FAMILY
Good overall service had a lot of options to choose the cake we needed. Convenient place to shop for goods from multiple vendors. However I would have preferred if the Order Confirmation email was received within 12 hours of the delivery.
Even though recipient did not answer the phone they delivered the cake.
I like the variety of vendors that is available on the website specially for baked goods. However was a little concerned when i found the website payments went through without 3Dsecure checkpoints. Not so sure if it wasnt applied since i paid with an Amex but however it got me concerned. Furthermore the email confirmation and the link sent with it indicated a different value to what was actually billed. It was alarming at first and i would suggest you look into it kindly.
The service is very good and efficient.
Except the exchange rate of the Aus to rupee its very lowest rate you have given.. other than that all good..