Online electronics warranty providers

Warranty Information – Kapruka Electronics

Each of the below brands will be backed by their vendor/ Agent for the warranty claim. Below you can find where to claim your warranty after you purchase/ receive an item from Kapruka.com. Electronics warranty sri lanka is still in the process of reaching global standards and Kapruka plays a pivotal role in it.

Agent Brand/ Product Category Warranty Claim Address Contact Number
Life Mobile Samsung Apple Xiaomi Realme Oneplus Nokia Baseus Anker Fitbit Honor Life Mobile (Pvt) Ltd,
Airtel Market,
210/10 Main St,
Colombo 11
077 004 5678
Brown Sanford Lion Fireman Samsung TVs Panasonic LG SONY TVs Toshiba Hisense Sharp Innovex Brown & Company
Browns Deals Division,
No : 02,
St’ Benedict Mawatha ,
Colombo 13
0773 888 885
Kapruka Direct Imports Authorized Brand Distributors
Kapruka.com Head Office
237/22,
Vijayakumaratunga Mawatha,
Colombo 5
117551111
Homelux Authorized Brand Distributors Homelux,
5, Postmaster’s Place,
Mount Lavinia
776007878
Easyhome NEO Powerline Easyhome,
No.21/1 Narahenpita Road,
Nawala
117682144
How to Claim My Warranty at one of these Agent Centers?

If your product category/ Brand include in above chart, you can claim your warranty by walking into the mentioned address and show Kapruka Dispatch Card/ Order ID.

What does my Warranty cover?

Warranty will cover Manufacture Defects, Software Issues (firmware Issues) when the device/ machine operated according to the manufacture given guidelines. Any Physical Damage, Misuse or any Misplace will be not covered by warranty. Electronics warranty in Sri Lanka is in the process of being perfected

What will void my warranty?

Your warranty will be void after the given/ mentioned warranty period from the date of purchase. Any modifications/ disassembling of any part of the device/ machine during the warranty period will void the warranty. Damages from natural elements, any liquid entering or from any accidents. All warranty information, product features and specifications are subject to change without prior notice from Kapruka.com at any given time.