Cash on delivery (COD) lets you pay for an online order in cash when it arrives at your door, instead of paying by card upfront. It is widely offered in Sri Lanka and is considered safe for the buyer, because you only hand over money once the parcel is in your hands. Many Sri Lankan sites, including Kapruka, offer COD on local deliveries.
How COD works
- You shop online and select Cash on Delivery at checkout.
- The order is confirmed without any online payment.
- The courier delivers to your address and you pay the exact amount in cash on receipt.
- You get your goods and a receipt — no card details shared online.
Is cash on delivery safe?
For the buyer, yes — COD is one of the safest options because:
- You don’t share card or bank details online.
- You only pay when the item physically arrives, reducing the risk of paying for something that never comes.
- You can check the parcel before paying, where the seller allows it.
The main limitations are that COD is usually only for local (domestic) orders, may have an order-value cap, and you’ll need the right cash on hand.
COD pros and cons
| Pros | Cons |
|---|---|
| No card details shared online | Local orders only (not for sending from abroad) |
| Pay only when it arrives | Need exact cash ready |
| Builds trust for first-time buyers | Some sites cap the order value |
Tips for a smooth COD order
- Keep the exact amount ready — couriers may not carry change.
- Provide a reachable phone number; delivery riders usually call ahead.
- For gifts sent from overseas, COD isn’t used — pay by card instead (see sending gifts to Sri Lanka from abroad).
- Start browsing on the grocery or gift sections and choose COD at checkout where available.
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Is cash on delivery safe in Sri Lanka?
Yes, it’s safe for buyers — you don’t share card details and you only pay once the parcel arrives, so the risk of paying for an undelivered order is low.
Which Sri Lankan websites offer cash on delivery?
Many local e-commerce sites, including Kapruka, offer COD for deliveries within Sri Lanka. Look for the option at checkout.
Can I use cash on delivery for orders from abroad?
No — COD is for local Sri Lankan deliveries. If you’re ordering from overseas for someone in Sri Lanka, you pay online by card.
Do I need exact cash for COD?
It’s best to have the exact amount, as delivery riders may not carry change.