Frequently Asked questions about Electronics in Sri Lanka through Kapruka
Are all electronics at Kapruka originals?
Yes, absolutely. In addition, we make sure they are imported from western markets. Not Asian markets where the quality is less even for branded items.
What is the warranty for electronics at Kapruka?
For most items we offer a 2-year warranty by Browns. Being a 100+ year old company in Sri Lanka - Browns after sale warranty is a strong selling point for Kapruka electronics.
Do you provide installation for TVs, refrigerators etc.?
Kapruka will deliver the item to your home with the warranty card. You will be given an instructions card and a hotline to schedule an installation if needed.
Can you deliver the item on the same day?
No. We deliver electronic items the next day. We need 1 day to process your order.
What is the average discount on electronics compared to other online websites in Sri Lanka
Kapruka's browns deals are on average 40% less than the market price and other e-commerce sites in Sri Lanka. We don't create fake discounts. All discounts and market prices indicated in Kapruka are researched and published by Browns corporation.
Are browns online deals exclusive at Kapruka?
Yes. Browns has an exclusive online partnership with Kapruka to provide it's discounts to online shoppers in Sri Lanka.
What are the accepted payment methods?
Kapruka takes all credit cards, cash on delivery, pay-pal and many other payments options. You will see all options at the final checkout page.