User Rating ✭ ✭ ✭ ✭ ✭
4.3 average based on 12 reviews.
Customer ratings for Sympathy Cards
THILANI KUMARI BRADY
10/10Fast efficient reliable way to shop online for all the Sri Lankan products and deliveries. This time the delivery was super fast and Im well satisfied. Thank you Kapruka !
10/10Exceptional extremely great service. Amazed by the courteous when I have to make a correction on the message. A prompt message received from Mahesha Jayasena that requested correction made. Thank you
JEYALEELA T J
7/10Kapruka is trustworthy and it is a useful website especially for Sri Lankans living abroad to send groceries cake flowers and household things to their family and friends living in Sri Lanka. One of the greatest service Kapruka has is the Cash delivery service. Some countries dont allow money transfers from their country to Sri Lanka. Therefore Kapruka comes in as a great help to those living in such countries to send money to their family. Except for those Covid lockdown period Kaprukas deliver service has been on time. Some of the things that can be improved or enhanced are your availability of more grocery vegetables and fruit items. You can include more items and more brands so that people have a choice to select. Also you could improve the electronic and house hold appliances. Some of he restaurants have been removed from your list. May be you can have more restaurants included so that people have a better choice to order. You have the date of delivery selection option but it would also be good if you could have the selection of time option also. Incase you want a certain items for example a cake or bouquet or cash to be delivered before a certain time or on a particular time then we can select that time option. You search option could also be improved. Sometimes I receive emails from Kapruka in Sinhala only. It would be helpful if you could send in English so that people who cant read Sinhala can also understand what you have sent.
10/10Excellent Service. Used Kapruka a few times and they never failed me. Will recommend them to all expats.
10/10Good service but not much variety of products but could be due to the current situation in the country.
P U D FERNANDO
10/10Quality service and supportive customer service.
MR P MANCHANAYAKE
10/10It was easy to place the order and to find the dedication by staff to make the delivery successful is much appreciated
10/10Good selection of flowers. The sympathy flower arrangement was delivered the next day as requested which was also a Sunday. Thanks for the great service!
10/10The responses are quick and the way of communication is also good.
10/10Thank you Kupruka for your convenient and excellent service
10/10My experience was good with the exception of payment using PayPal as it did not accept two separate orders and associated payments.
10/10Easy to find the right things. Also customer service was so great. Communicating within rep was grate.
10/10Kapruka us the best platform so far I know in Sri Lanka. The webapp and the mobile app are both easy to use. And service wise Kapruka always does the work on time. Good job.
10/10I have been ordering through Kapruka for years and always made great experiences. Professional and courteous
10/10Easy ordering confirmation and delivery. Thank you for the service. On encountering an issue with 2nd separate order staff very prompt in actioning email and trying to resolve issue.
10/10Ive ordered many times. it was a good service. the charges a bit too high
MRS S RAJESWARAN
8/10I am very pleased with your quick and prompt service. Thank you.
M S PERERA
10/10Its actually a very good and easy way to buy products online and amazing customer care too.
10/10Thank you for everything. I was nervous about ordering flowers internationally but they arrived when I needed them to and were beautiful.
S GAMMANA LIYANAGE
10/10Great and reliable service.
9/10Would be better if there are more options on gift vouchers
MME UMA. RASANAYAGAM
Toll free customer feed back and buying support line: +1-800-651-5099