Customer ratings for Assorted Cookies -200g(GMC) By GMC
good experience increase the gift varieties.
I am utterly disappointed with the service provided by Kapruka Colombo office. I was a longstanding customer using Kapruka service from the UK. Having come to Sri Lanka I placed two orders VLKR0F7578CA and VLKR8305EBAA for my friend on behalf of Valentines day. Having placed orders I rang up to your customer service hot line and asked them to deliver both items at the same time. Your agent made sure to deliver both items together on 14th. Unfortunately VLKR8305EBAA was delivered in the morning and other one went missing. Then I made a complaint to your Office. Later your Duty Manager Buddhika called at 12.15pm and promised me to deliver my missing item within 45 minutes. Unfortunately till after 3.25pm by the time I type this complaint the item did not reach the recipient. Between 2pm to 3pm I made many calls to get through to the Duty Manager Buddhika and Left messages regarding my missing item sadly no call came from your side too.I expected both items to be delivered together in order to celebrate Valentines day.Your team shattered my hopes. This is not the service that customers anticipate from you. Your team carelessly handled customers orders and even giving false hopes. While I wan in the UK kapruka provided great service but today it is not up to the standard and my mind does not ask me to recommend your service to others.Please take this mater seriously and get back to me.
MY NAUSEER AHAMED
Highlight about this service is within 24hours delivery Really really great full to kapuruka.com Your things also so cute to see You made our new year wonderful thank you so very much
J A M RASOOL
excellent guys .. go head all the best wishes
D. J. R. CHANDRASIRI
Easy organized and impressive presentation of items to pick
Will be better to be able to sort out the products by Price popularity etc
RUTH A CASIE CHETTY
My experiences with kapruka have always been positive. All items have been delivered in a timely manner.
W M M V L AMARAKOON
I had a lot of selections for a cheap price and I was extremely happy with the gift items on the website. they were of good quality. also the delivery was done on the due date in the morning exactly as I had expected. although the delivery location was bit difficult to find the kapruka team did it well and delivered it to the exact person. I am extremely happy about the service.
The website was great and user friendly. I liked the fact that status of the delivery was informed to us through email and text messages.The gift was also given within the same day.Thank you!
S R MUDIYANSELAGE
Excellent timely delivery. I was disappointed that I was not able to send fresh food to a main city near Kandy. Otherwise your service is great.
The service and gift I ordered was amazing. Thank you Kapruka. Hoping to do more shopping with you.
T.K.A PUSHPA KUMARA
B D S PREMARANI
The exprience was great. Had a range to select what to gift. Superb
Its been an extremely user friendly approach. Been using for over 3 years now. excellent service!
I have been shopping online from many places. But kapruka is the best website for send gifts 128536 This gives us lots of gift items very quickly.And your staff is very friendy
It was great.
Great service. My things were delivered on time. Thanks to kapruka.
It is perfect. Order was delivered on time.Excellent Service! Keep it up!
I made a last minute order before the mothers day.They should have replied back if they couldnt send the gift on mothers day at the point of conforming the order.But they didnt. So I request you if there is any difficulty to send a gift on exact day which the customer requires kindly notify that at the point of confirmation.
This order is very valuable for me because I ordered this for mothers birthday. And your crew is delivered it nicely. Fantastic service.
Great service. Convenient online shopping. Delivery on time.