Customer ratings for Assorted Cookies -200g(GMC) By GMC
I am a regular customer of kapruka and always order gifts for my friends and family.Satisfy about the service.Some times getting delay of delivering to outstations.If possible pls speed up that process also. Any way you are providing a reliable service. keep it up.
Very user friendly shopping experience. Keep up the great customer service as well.
Very easy to select
It was great. Neatly constructed service.
A plethora of options had and easy payment scheme plus delivery was superb. Delivery staff is intelligent and friendly. Safety 5 5 rated
Excellent service. Reliable and professional.
A bit on the pricey side. However happy of the selection available.
D M J WALLACE
The reason why I chose Kapruka for gift delivery is because Kapruka provides an excellent shopping experience being an extravagant shopping window to a multiple range of products and services. It was hassle free and convenient.
Shopping experience was good. Better choices than before. Today my Receiver was so happy with the stuff you guys delivered. Thanks heaps Kapruka for the excellent customer service.
good experience increase the gift varieties.
I am utterly disappointed with the service provided by Kapruka Colombo office. I was a longstanding customer using Kapruka service from the UK. Having come to Sri Lanka I placed two orders VLKR0F7578CA and VLKR8305EBAA for my friend on behalf of Valentines day. Having placed orders I rang up to your customer service hot line and asked them to deliver both items at the same time. Your agent made sure to deliver both items together on 14th. Unfortunately VLKR8305EBAA was delivered in the morning and other one went missing. Then I made a complaint to your Office. Later your Duty Manager Buddhika called at 12.15pm and promised me to deliver my missing item within 45 minutes. Unfortunately till after 3.25pm by the time I type this complaint the item did not reach the recipient. Between 2pm to 3pm I made many calls to get through to the Duty Manager Buddhika and Left messages regarding my missing item sadly no call came from your side too.I expected both items to be delivered together in order to celebrate Valentines day.Your team shattered my hopes. This is not the service that customers anticipate from you. Your team carelessly handled customers orders and even giving false hopes. While I wan in the UK kapruka provided great service but today it is not up to the standard and my mind does not ask me to recommend your service to others.Please take this mater seriously and get back to me.
MY NAUSEER AHAMED
Highlight about this service is within 24hours delivery Really really great full to kapuruka.com Your things also so cute to see You made our new year wonderful thank you so very much
J A M RASOOL
excellent guys .. go head all the best wishes
D. J. R. CHANDRASIRI
Easy organized and impressive presentation of items to pick
Will be better to be able to sort out the products by Price popularity etc
RUTH A CASIE CHETTY
My experiences with kapruka have always been positive. All items have been delivered in a timely manner.
W M M V L AMARAKOON
I had a lot of selections for a cheap price and I was extremely happy with the gift items on the website. they were of good quality. also the delivery was done on the due date in the morning exactly as I had expected. although the delivery location was bit difficult to find the kapruka team did it well and delivered it to the exact person. I am extremely happy about the service.
The website was great and user friendly. I liked the fact that status of the delivery was informed to us through email and text messages.The gift was also given within the same day.Thank you!
S R MUDIYANSELAGE
Excellent timely delivery. I was disappointed that I was not able to send fresh food to a main city near Kandy. Otherwise your service is great.