Customer ratings for Tiramisu Gateau(GMC) By GMC
S. P. R. FERNANDO
Kapruka web site was easy to use and the customer service assitants were real friendly.
I think the system to purchase items is simple and it works well. However you need to improve on your call centre back ground noise. When i was speaking to your representative it was hard to hear what he was saying because I could hear 23 other calls in the background which was equally loud. ..
Need more variety in terms of unique gifts
I L ADIKARIGE
Website is user friendly but appreciate if you can provide some more benefits for Kapruka members such discounts based on their seniority Gold membership Silver membership etc.
DR. MAGALAGE PERERA
Efficient and reliable. Well done
It was better on the smart phone as Icould see the prices in local currency SEK but when I go to check out payments are made in USD. This was confusing to the shopper! Its good if you make a statement from the begining of the shopping process that all payments will be made in USD as it can be misleading informatio to the shopper to show the SEK price and then oay in USD!
Has a great selection and vast choices. ...
M FAZULUL HAQUE
Love the 24 hour 365 days service option. Makes it the first choice to go with rather than other services that take longer.
WARNAKULA NUWAN DABARERA
It is really convenient and help us to send gifts to our loved ones.
It was quite easy to search find what I wanted
Great Service!Timely replies to inquires.
MARYSE D JAYASURIYA
I was very happy with the efficient way in which my order flowers cake and Thai food for my mothers birthday was handled by Kapruka. The recipient was informed promptly the order was fulfilled correctly and I was informed once the delivery had been made. The photograph of the cake and the thank you note from the recipient are nice services too.
R P RATNAYAKE
LAKSHMI BHAMA JAYARAMAN
So far what ever i ordered was delivered on time...im happy with ur service.
Very good service as always. Keep up the good work !
CHERUKA L WEERAKOON
Easy to browse and user friendly
it was go easy feel. no hassle
We are very pleased on the varieties and selection of gift items available in Kapruka. Its a great service and likely to recommend to families and friends in USA.
A big thank you to Awanthi Gamage for the reminder she sent before Christmas and to the Kapruka staff for delivering the cake so early which I never expected. You are doing great.
Efficient service but the variety of gifts should be expanded
The website should give the option for a quick view without having to click on each image to get more details. This would enhance the user experience.Also once we add to the cart we cant see the description. Need this to be a hyperlink.
Eventhough I ordered in the last minute they delivered at the right time. Really appreciate Kaprukas service.
BOPAGE ARAVINDA GOTABAYA KULATHUNGA
Good to have access to a fast reliable delivery service
Easy to navigate website with an excellent choice of cakes
Your service is really prompt! Would like to see if you could develop an app so it would be faster to brows through the offers. Also try to change the products more frequently as I wouldnt personally like to see the same product 34 weeks continuesly believe other customers would support my statement. Also try to offer more premium products.
THARINDA W RAJAPAKSHA
It was great. The only suggestion is For the GMC items that are not available for nonColombo cities e.g. GMC cheesecake make sure those items are not selectable to add to the cart. Right now there is warning saying its not advisable to deliver these items outside of Colombo. You guys had to call me and make suggestions for the two cheesecakes I ordered.
Ordered yesterday and it got delivered today. Pretty fast turnaround time and good service. Good range of vendors for cakes.
Actually we have many online shopping in Sri Lanka .. I have ordered from them they have very bad service.i had Doubt also whether its coming or not . but kapruka you are giving the best service.. its so fast and trustful. This is the best online shopping service.. good luck .. keep it up kapruka.. .
ISURI M BURGERGE
There was a hiccup with the delivery due to error on my part and kapruka delivered it after the issue was resolved greatly appreciate that.
THILINI DE SILVA