Customer ratings for Hilton Chocolate Truffle (1.5KG) By Hilton
Great service. Keep up the good work.
Its very friendly and good customer service
The site was pretty smooth and ease of access. Delivery was on time and highly satisfied overall.
The website is very user friendly and great service
THILINI U. ARIYADASA
I highly appreciate that Kapruka enables us to send cakes to other districts. However please be a bit more careful when delivering cakes over long distances i.e. outside the Colombo district.Also it is somewhat difficult to browse for flowers bouquets should be categorized in a better way by type of flowers etc.
Kapruka is a great online service available which we can request from overseas to send gifts to our loved ones in Sri Lanka. Thank you Kapruka and the team!!
Whole experience has been very good and smooth. Quality of the stuff delivered have been excellent. Prompt on time delivery and service have been totally satisfactory.
VN ELECTRICALS LTD
Happy with service and delivery
I have been shopping with Kapruka almost since you opened and apart from slight hiccup the process is usually speedy accurate and good value
Very good. Excellent choices. I entered the recipients phone number wrong and I got a call from your offices to verify the phone number. Great customer service.
It has great options. Easy to find what we require.
Extremely good customer service and good things on the site to select My orders are timely delivered and Im happy about it
Would be nice if we could filter by price and ratings.
When preparing a Custom hamper it would be nice to have the same selection of items that you include in other hampers
We ordered a cake and wantedHappy Birthday Karishma written on the cake. Hilton has not got any instructions to doSo. We were very disappointed. Me Kapila sentAnother cake with Happy Birthday on it.
i am a customer of kapruka for several reasons now the service they provided me until now is amazing. From the productsto the pricing the service quality everything is worth according the price you give to the customers. Most importantly I appreciate your feedback services since they were very helpful to me when I was in a trouble shopping and making the orders. Keep up the good work and Im going to be your one of frequent customers in the future too!!
Pretty impressed with the service. I ordered a cake from a vendor without 48h of prior notice. Since it cannot be delivered Kapruka called me and arranged a cake from a different vendor. Appreciate the prompt act on this
Great service and you guys provide accurate feedback.
GIMALI DE SILVA
I wanted the cake to be delivered before 7am but was delivered around 2pm. Which was disappointing
K RAJAPAKSE GEDARA
This was my first order from kapruka loved it hope to see the same good service next time. I would like if the delivery charge gets bit less as we put more on goods as well. Other than that everything was good.
Easy to use. Unable to edit the message I wrote even after I emailed
THISARANIE HIRANYA RATNAYAKE
It would be great if we are notified soon after the delivery is done. That would make the whole process more efficient. We rely on trusted services like Kapruka. Hence rather than staying for hours after the delivery it would be great if the sender is notified right after the delivery is done.
So I sent a message to the USA office regarding my order for June 29th to change the delivery date for July 2nd and the recipient was not in Colombo that did not happen. Also on the first order I was told the cake was dry. Perhaps something you can get your bakers to look into