Kapruka Jewelry and Watches Frequently Asked Questions

1. Where can I learn about luxury watch options available online in Sri Lanka?

The online luxury watch segment in Sri Lanka includes elegant dress watches, classic everyday designs and modern sports styles. Through Kapruka you can explore imported watches from global and regional brands that are suitable for gifting, daily use and special events. Each listing provides clear details on movement type, case size, strap material and water resistance where relevant.

2. What makes a Sri Lankan jewelry store considered luxury?

A jewelry store is considered luxury when it focuses on quality, design and trust. Common markers of a luxury jeweler in Sri Lanka include:

• Use of certified diamonds and natural gemstones with documented grading
• Gold purity marked in karat values and backed by hallmarks or certificates
• Hand crafted designs created by experienced artisans and designers
• Clear long term service support for cleaning, repairs and adjustments

Kapruka showcases luxury work from respected houses such as Vogue Jewellers, Mallika Hemachandra, Stone N String and other premium brands.

3. What types of watches does Kapruka offer?

Kapruka lists a varied range of watches for men and women so you can match your lifestyle and budget. Typical options include:

• Classic dress watches for office wear and formal events
• Casual everyday watches with comfortable straps and simple dials
• Sports inspired watches with water resistance and robust cases
• Elegant slim designs for evening wear and gifting

Each watch is checked for quality and includes warranty support from the manufacturer or authorized partner.

4. What are bespoke luxury jewelry pieces and where are they available?

Bespoke jewelry is custom made to match your personal style, occasion and budget. These pieces may include engagement rings, wedding bands, bridal sets, pendants and earrings designed just for you. Through Kapruka you can access custom work from leading Sri Lankan jewelers such as Chamathka, Stone N String and Raja Jewellers, with options to discuss design concepts, stones and metal before final confirmation.

5. Are limited edition or exclusive watches available online in Sri Lanka?

Limited edition watches and special collections are sometimes available online through selected partners. These pieces often feature unique dial colours, engravings or packaging and are produced in smaller quantities. Such watches are popular as collector items or premium gifts. Stock is usually limited, so availability may change quickly.

6. Which jewelry brands focus on traditional Sri Lankan craftsmanship?

Several well known jewelers in Sri Lanka specialise in designs that reflect local heritage and artistry. Examples include brands that focus on traditional Kandyan styles, handcrafted stone settings and gold filigree work. On Kapruka you can find collections from houses such as Mallika Hemachandra, Tash Gem and Jewelry and other established names that highlight local craftsmanship and design heritage.

7. How do luxury bridal jewelry sets stand out?

Luxury bridal sets are designed to create a complete and harmonious look for the wedding day. Common features of high quality bridal sets include:

• Coordinated earrings, necklaces, bangles and rings that share a common design theme
• Use of precious metals such as high purity gold or platinum
• Carefully matched diamonds or coloured stones in terms of colour and cut
• Comfortable wearability despite elaborate design so the bride can move easily

Kapruka lists bridal sets from respected Sri Lankan jewelers with clear images and descriptions so you can visualise the full look.

8. Who are some notable Sri Lankan jewelry designers featured online?

Kapruka partners with many recognised brands and designers that serve customers in Sri Lanka and abroad. Collections may include work from houses such as Vogue, Mallika Hemachandra, Chamathka, Stone N String and others. These designers offer both ready to wear pieces and selected custom or made to order designs for special occasions.

9. What metals and gemstones are commonly used in luxury jewelry?

Luxury jewelry in Sri Lanka typically features gold, white gold and occasionally platinum as the main metals. Gemstones may include diamonds, sapphires, rubies, emeralds and a wide variety of semi precious stones. Product pages on Kapruka describe the metal type, approximate weight, stone type and other relevant details so you can understand what you are buying.

10. Can I safely order luxury jewelry online in Sri Lanka?

Yes, it is possible to shop safely for luxury jewelry online when you use a trusted platform and verified partners. Kapruka provides secure payment gateways, clear product information and delivery tracking so you can monitor your order. Working with established jewelry houses further strengthens trust in authenticity and after sales support.

11. How can I check that jewelry or watches are authentic?

Kapruka works with recognised brands and authorised sellers. For additional reassurance you can:

• Review the brand name and seller information listed on the product page
• Check for mention of certificates for diamonds and gemstones where applicable
• Retain invoices and warranty cards that come with the item
• Have items inspected at a trusted jeweler if you want independent verification

12. Are warranty and aftercare included with watch purchases from Kapruka?

Yes. Watches purchased through Kapruka include manufacturer backed warranty support as provided by the brand or its authorised partner. Warranty information on the product page typically covers the warranty period, coverage for movement or battery and basic service instructions. You should keep the invoice and warranty card safe in case you need future repairs.

13. What kind of aftercare is available for jewelry?

Many jewelry partners provide services such as cleaning, polishing, stone tightening and resizing where possible. It is good practice to have important pieces checked from time to time, especially if you wear them often. You can contact support with your order details to learn which service options apply to a specific item.

14. Can I request a specific ring size or have a ring resized?

Many rings listed through Kapruka can be ordered in selected sizes or resized within a certain range. Size options appear on the product page where available. For resizing you may need to follow the instructions provided by the jeweler, and some designs with full stone settings may have limited resizing room. It is important to check these details before purchase.

15. Is engraving available for jewelry or watches?

Selected partners offer engraving on inner surfaces of rings, watch case backs or pendants. When this service is offered it will usually be mentioned in the product description or as an add on option. You can provide names, dates or short messages that fit within the space and character guidelines provided by the jeweler.

16. Can I send jewelry or watches as a gift through Kapruka?

Yes. Jewelry and watches are popular gift choices for birthdays, anniversaries, graduations and other milestones. You can enter the recipient address at checkout and add a personalised greeting message. Many items come in presentation boxes that are suitable for gifting.

17. How are jewelry and watches packed for delivery?

Items are packed with both safety and presentation in mind. Typical packing includes:

• A branded or elegant gift box that holds the jewelry or watch securely
• Protective wraps or padding around the box to guard against movement in transit
• Outer cartons that reduce the chance of impact or moisture exposure

This approach helps protect delicate pieces until they reach the recipient.

18. Do you deliver jewelry across Sri Lanka?

Yes. Kapruka supports delivery to many locations across Sri Lanka. At checkout you can enter the delivery address to see coverage and estimated delivery time for that specific location. Certain high value items may have special handling rules or delivery windows for security reasons.

19. Can customers overseas order jewelry or watches for delivery in Sri Lanka?

Customers living abroad can order items for loved ones in Sri Lanka by using Kapruka. You can pay with supported international cards and have the jewelry or watch delivered to a Sri Lankan address along with a message. This is a common way to send gifts for weddings, engagements and anniversaries.

20. What is the return policy for jewelry and watches?

Due to the nature and value of jewelry and watches, returns are handled with specific conditions. In general, eligibility depends on factors such as product condition, type of item and whether it was customised. Customers should review the return information on the product page and contact support promptly if there is a concern such as visible damage or a major error in the delivered item.

21. What should I do if I receive a damaged or incorrect item?

If you notice damage or receive an item that differs clearly from your order, you should:

• Keep all original packaging and protective material
• Take clear photos of the item and the box it arrived in
• Contact Kapruka support with your order number and a short description of the issue

The support team will work with the jeweler or watch partner to investigate and provide a suitable resolution.