Kapruka

 Entire Site
Rent a Car Services
• Home
• Rental FAQ
• Rental Guide
• Airport Pickup
• Pickup Location
• Insurance
• Refund Policy
 
Kapruka Services
• Global Shopping
• Gift Delivery in SL
• Get SL Books/DVDs
• Get SL Merchandise
• Get SL Grocery
• Photo Print & Delivery
• Astrology Services
• Reload Mobile Phones
• Send Money/Vouchers
• Rent a Car in SL
• Wedding Services
• Realestate Services
• Media/MP3 Purchase
• Gifts » Other Countries
 
About Kapruka
• Office Locations
• Kapruka Careers
• Awards
• Contact Us
• Order Tracking
• Delivery Areas
 
Payments by Amex, Master, Visa, Paypal and Discover


 Frequently asked questions about hiring a car in Sri Lanka from Kapruka


How do I get to the pick up location from the Colombo International Airport?
Do you offer airport pickup?
Do you offer drivers?
Do you offer automatic transmission cars?
Is insurance included in the price?
Do I need a Sri Lankan Driver's license to rent?
Do I need to make a refundable deposit?
Where is your pick up location?
What documents do I need to bring when I pick up the vehicle?
I want to make the reservation for couple of months, Can I do that?
Do I get unlimited mileage with my car rental?
Can I cancel my reservation?
Can I change my reservation details?
Can I get a cell phone with my car?
Can I get baby booster seats with my car?
I have more questions, How do I contact Kapruka?

How do I get to the pick up location from the Colombo International Airport?
You could take a taxi from the airport to our pick up location. The address and the contact numbers of the Colombo rental office will be e-mailed to you.
Back to Top


Do you offer airport pickup?
Yes. We offer airport pickups from Colombo International Airport. When you make your online reservation, you will see a place to request airport pickup. A US$48.00 charge will be added for this service.
Back to Top


Do you offer drivers?
Yes. A free driver is included with all renal cars for the first 3 days. You may continue to use this driver throughout your rental and pay the rental company directly in Sri Lanka for the usage of the driver. We strongly suggest you use a driver atleast during the first few days of your rental until you get use to new traffic rules in Sri Lanka.
Back to Top


Do you offer automatic transmission cars?
Yes. Almost all our cars are automatic transmission. Manual transmission cars can also can be arranged on a special request.
Back to Top


Is insurance included in the price?
Yes. All vehicles are insured by the rental company. You will not require to pay anything
additional for insurance.
Back to Top


Do I need a Sri Lankan Driver's License to rent?
You may use any International Driver's licence if you don't have your Sri Lankan licence. But it has to be endorsed by the Automobile Association of Sri Lanka. Also, you may use a driver's licence issued by your country, and that has to be endorsed by the Registrat of Motor Vehicles, whose office is located at Werahera - 18 Kms. from Colombo city. These offices are opened on weekdays from 9.00 to 2.00 pm. Our rental office will give you instructions on how to get there and endorse foreign licence. Back to Top


Do I need to make a refundable deposit?
Yes. You will be required to make a Rs 15,000 to Rs 25,000 fully refundable deposit
depending on the type of vehicle you choose. You should pay this deposit in any currency at the rental office when you pick up your vehicle.
The exact required deposit amount for your selection will be shown on
the order preview page and on the confirmation e-mails we send you.
Back to Top


Where is your pick up location?
The rental office is located in Nugegoda. You will receive the phone numbers and
directions to the rental office once you make your reservation.
Back to Top


What documents do I need to bring when I pick up the vehicle?
You will need to bring in your Passport OR National ID card and a copy of the
Kapruka reservation confirmation e-mail when you come to pick up your vehicle.
Back to Top


I want to make the reservation for couple of months, Can I do that?
We make your reservations only upto 4 weeks, but your reservation is extendable. You may arrange an extension to your reservation at the time you pick up the vehicle. You will be offered the same or cheaper rates at the rental office when you extend a reservation.
Back to Top


Do I get unlimited mileage with my car rental?
There is a 90Km per day limit. Which means if you rent for a week, you have 630 km. This limit is plenty for any average user. If you are running over that limit there will be an additional charge. Additional charge varies depending on the vehicle (Average is Rs 15 to 25 per Km).
Back to Top


Can I cancel my reservations?
Yes, you may cancel your reservation by contacting us at least 3 business days before
the pick up date. Cancellation fee is US$20.00.
Back to Top


Can I get a cell phone with my car?
We can not provide a cell phone. You can get a to-go cell phone at the Bandaranayaka International Airport's arrival wing from Mobitel or Dialog GSM sales booths.
Back to Top


Can I get baby booster seats with my car?
Sorry we do not provide baby boosters. You may buy these from several outlets in Sri Lanka. The rental pickup office will be able to give you guidance on where to get baby items, including booster seats.
Back to Top


Can I change my reservations details?
If you wish to do any changes to your reservation please contact our central office in USA. Changes can not be guaranteed, but we will certainly try to help you.
Back to Top

I have more questions, How do I contact Kapruka?
You could either send us an information request or contact a Kapruka Office Locations
Back to Top

 

Live chat by Boldchat
Kapruka - Sri Lanka's Largest Online Shop  |  Office Locations:
  • USA:
    4461 Wellington Gardens Drive,
    Lexington, KY40513,
    USA (Phone/Fax: +1-859-215-0159)
    lexingtonky.office@kapruka.com

  • United Kingdom:
    145-157 St John Street, London
    EC1V 4PY,
    UK (Phone/Fax: +44-207-078-4149)
    london.office@kapruka.com

  • Australia:
    1362 Ports Hill Road,
    Blackwood SA 5051,
    Australia (Phone/Fax: +61-870-708-164)
    adelaide.office@kapruka.com


  • Central Office - Sri Lanka:
    400/60/7 Sarana Road, Colombo 7, Sri Lanka.(Customer Care Center) +94-71-5551111 - colombo.office@kapruka.com   |   More


  • Join with Kapruka :



  • Payment Methods :


Current Page For : Rental Cars In Sri Lanka by Kapruka