Shipping FAQ

Where is your shipping center?
What shipping methods do you offer?
How do you calculate shipping charges?
How long does is usually take for my packages to arrive?
How do I track my orders?
Do you ship to PO Boxes?
I have more questions, How do I contact Kapruka?

Where is your shipping center?
All grocery products will be shipped from Cleveland, Ohio.
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What shipping methods do you offer?
We offer USP Ground and USPS Priority Mail.
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How do you calculate shipping charges?
Shipping will be calculated based on your order's weight. To get best rates you must order atleast 10 items.flat rate shipping here
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How long does is usually take for my packages to arrive?
Most packages are shipped out the same day you place the order. Shipping time to most states take between 1 and 3 business days.
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How do I track my orders?
You may use the Kapruka order tracking page or use your order tracking number directly on UPS package tracking site.
UPS (United Parcel Service)
1-800-PICK-UPS (1-800-742-5877)
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Do you ship to PO Boxes?
No, we only ship to residential and business addresses.
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I have more questions, How do I contact Kapruka?
You could either send us a quick note or call our central office in Lexington, Kentucky
on +1-859-215-0159. lexington.usa@kapruka.com
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